Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239420 Views
  • 2 replies
  • 2 kudos

Didn't receive code

I brought the new Samsung fold 5 in August and never recieved the code to purchase the ear pods for £1. I've called o2 5 times over many days and never get a positive response other than I will get a response within a week but nothing. How can I get ...

Order gone missing?

I ordered a new pay monthly phone yesterday with in-store collection. The webpage said it would be available same-day, but I still don't have my confirmation today, and the order status says "processing". What is going on? I'm minded to cancel and bu...

AlexJB95 by Level 1: Joiner
  • 837 Views
  • 4 replies
  • 0 kudos

No 02 connection

Lost my O2 connection, help can't text , make or receive calls ...never happened before

Kim69 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

premium charges

I have been charged for something I haven't used or recieved, can you help

EJS1312 by Level 1: Joiner
  • 468 Views
  • 3 replies
  • 0 kudos

New phone not delivered/lost

My Upgrade was due for delivery on monday, DPD can't find it anywhere, had 4 days of getting passed round departments on the phone by DPD and O2, nobody can tell me anything and I still have no phone

No caller id

I am being harassed by someone from my past he now calls me no caller I’d what can I do about it please

Tan1978 by Level 1: Joiner
  • 417 Views
  • 2 replies
  • 0 kudos

Resolved! closing account

asked and received a pac code recently and o2signal soon after. should this have closed my account?

seagull by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos