Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I can't view my O2 information

Hi, I can log into my O2, but I can't look at or access anything or use the App. It says that my number is already in use but its definitely the correct number. It could be because I had the same number with my previous O2 contract. Can you please he...

Resolved! 5g sim

I have changed my Samsung to 5g and need a new sim how do I get one from o2

Resolved! HUGE problems with O2

I'm having huge problems with O2, people keep phoning and saying they have had a Miscall from me, when I've never even seen their numbers before... Phoned O2 customer service, got told to wait on the line, then got cut off, I called customer service ...

Tracking

I am expecting my order today but have no tracking information

Resolved! Terminate contract

I'd like to terminate my contract on 21/12/23

Find pac code

I’ve text for a Pac code but it’s not coming through.

Can't receive text messages

For 3 months I have problem with receive text messages. I've been trying everything. 3 times I've been changing my sim card, couple of times reset my phone and messages settings. Customer service are not hopeful too.. can anyone help me

Resolved! O2 Travel Charge

I am in Malaysia and have switched off roaming and using only Wifi and am getting randomly charged £5 multiple days in a month. How do we get this resolved?

Resolved! Galaxy bud pro2 for £1

Hi all. Been looking through the posts on here and can see that a lot of people are having the same issue. Has anyone been able to resolve this issue and how. Have contacted o2 numerous times and always same thing. We'll direct it to our team to sort...

Direct debit

Direct debit set up

O2

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