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on 09-01-2024 09:42
This month I have payed for Netflix through my O2 account. I need this refunding and any future payments cancelling. I pay for Netflix through Netflix not O2
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on 09-01-2024 10:07
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on 09-01-2024 10:07
@RachaelCounter
Then you need to speak to Netflix as they have passed the bill to o2 for your access to the Netflix Service. And get them to make sure it is billed to a payment card and not your o2 account.
o2 wont refund anything for you.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12487 Posts
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on 09-01-2024 10:07
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on 09-01-2024 10:07
@RachaelCounter
Then you need to speak to Netflix as they have passed the bill to o2 for your access to the Netflix Service. And get them to make sure it is billed to a payment card and not your o2 account.
o2 wont refund anything for you.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 09-01-2024 10:10
Make sure you cancel in your MyO2 Guide: Adding and removing O2 Extras
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