Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

mobile phone

can you explain the charges on my mobile

Resolved! Not Letting me on a 18+ site

How do I verify my age?

Resolved! my account

To whom it may concern i recently changed my account from vodafone to you but i am still getting bills from vodafone , i dont understand why this is happening ? shelly mcmahon

Resolved! Travelling

Hello. I am aboard on holiday outside of the EU and a pay monthly customer. Please can you advise whether it would be free for me to recieve a text.

New phone and SIM having lost phone

How do you activate new SIM

Resolved! Going abroad with o2

Going to Madiera will I automatically be put to a network and am I subject to roaming charges?

Cannot receive calls from some numbers.

Hello. For the past 2 weeks my son cannot call me (has no issues calling anyone else) it just states ‘call failed’. I have had some companies state (via email) that they cannot call me also. My partner can call me fine from her mobile, but when she t...

Apple Watch

How do I cancel my Apple Watch sync 1 subscription?

Bill for 2nd phone

I have been with O2 for years but my husband transferred from VM, our payments go out from the same joint account. Payments go out OK but we have never been able to see a bill for his phone. My O2 just shows my number. I have tried adding his phone i...

Resolved! Lost sim

I lost my sim and I do not remember the number, so I do not have an access to my account. But I continue to pay every month by DD. What should I do?

O2

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