Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can't receive text messages

For 3 months I have problem with receive text messages. I've been trying everything. 3 times I've been changing my sim card, couple of times reset my phone and messages settings. Customer service are not hopeful too.. can anyone help me

Resolved! O2 Travel Charge

I am in Malaysia and have switched off roaming and using only Wifi and am getting randomly charged £5 multiple days in a month. How do we get this resolved?

Resolved! Galaxy bud pro2 for £1

Hi all. Been looking through the posts on here and can see that a lot of people are having the same issue. Has anyone been able to resolve this issue and how. Have contacted o2 numerous times and always same thing. We'll direct it to our team to sort...

Direct debit

Direct debit set up

Increased Bill

Why has my monthly Bill gone up by £7.29

Moving home and cancelling contract

Hi, Can I ask how I can request the cancellation of my O2 contract (I have two lines until May 24) due to the bad signal? I moved to a new house, and I don't have a signal for both O2 lines.Thanks,

Resolved! O2 Travel Inclusive Zone versus O2 Travel Bolt

I understand the difference between the coverage of the the Travel Inclusive Zone (23 countries outside Europe) versus the full Bolt On (63 countries outside Europe). I have the Travel Inclusive Zone already included for free in my Volt package.In Ja...

Void

Resolved! Tarrif changed mid contract

I am tied in to September 2024 with a £14 discount but for some reason only £7 has been deducted. My partner has the same tariff as we renewed together and she is getting the full discount. Can you explain why please?

billing

Disney+ just cancelled but it is still on my latest bill

O2

Forum Posts