This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Returns

Plummey65
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-02-2024 12:08

on ‎08-02-2024 12:08

Hi all,

I seem to be having issues with a return but cannot get anyone at O2 to get the jist of it. i have returned a handset that should of been an upgrade, but a glitch in the App opened a 2nd account in my name. So I sent new handset back to cancel new account. But it looks like from my orders that both my accounts now seem to appear on the new order number to my horror. i just want to talk to someone who i can hear clearly and understands me.

Message 1 of 2
360 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151799 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎08-02-2024 12:18

on ‎08-02-2024 12:18

@Plummey65 

Good luck in getting any sense out of them these days.

All contact methods here Guide: How to find help & contact O2 

Social media might be your best bet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
356 Views
0 Kudos
Top Kudoed Authors
View All
Top