Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim only

what is the best 12 month sim deal available? Ive been offered 3GB unlimited txt and calls for £5 with another network

Resolved! How to unlock phone that I reported missing? - "MM Phone Not Allowed"

HelloOn Thursday I lost my Samsung S7, I thought it had been stolen, so I panicked and had it blocked and received a new sim card in the post and it works fine on my old backup iPhone.Fortunately, I found my Samsung S7 today and put the new sim card ...

Resolved! Cancel sim or change to pay as you go

Im currently travelling and want to cancel or pause my sim while I’m away for a year or so. whatever way is easier cancel or move to pay as you go. I’ve tried everything on the website.

Resolved! Bill

I have paid this months Bill twice . Also I want the 2nd phone number **personal details removed** on my account, I want it removed. Thank you Miss Jacqueline Cant

Resolved! Volt mega guide

Do you have to pay extra for. Volt?

Resolved! £150 recycle offer

I inadvertently threw out my voucher that came with my new phone for the additional £150 recycling, does anybody have a copy of theirs I can take a look at? I understand I will need my order number or reference number for it to be processed but didn'...

Voicemail from Austria

Anyone know how to access UK voicemail from Austria. Yes, I tried 901, +44901, 0044901, 1780. None connect, all get Austrian operator. CS useless of course.