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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248348 Views
  • 2 replies
  • 2 kudos

Resolved! vat invoices needed

Good Morning I've just discovered that l can no longer download vat invoices from my O2 but l need invoices for the last three monthsHow can l achieve this please ?

Cancelling a contract with time constraint.

Hi I had phone contract with o2 for 36 months and after that had finished liked the phone and the tarried payment was 32.00 every month and was ok with it. But found a sim deal pay as you go on site and wanted that deal and went on to my account and ...

Resolved! Missing parcel

Hello . I should receive my parcel 15.12.23 . Status is delivered but I didn't receive this parcel . I try sort this out already 3 days . I calling DHL and O2 customer service. No one want to help me ...

minusux89 by • Level 1: Joiner
  • 1658 Views
  • 14 replies
  • 0 kudos

EmailfromO2

O2 say there is problem collecting DD no problem with bank sufficient funds available?can some help please

CAM55 by • Level 1: Joiner
  • 501 Views
  • 3 replies
  • 0 kudos

Resolved! Using Data in Indonesia

I have the o2 Travel Inclusive bolt on and am wondering if this will cover me while I'm in Bali or whether I will need a different travel bolt on as well.

mtmc98 by • Level 1: Joiner
  • 3177 Views
  • 4 replies
  • 0 kudos

My o2 won’t work and direct debit gone

My account is shown outstanding from December- which I’ve paid manually. The direct debit setup has gone from my bank, and I’ve had loads of texts and emails telling me I need to pay up.I’ve tried to manage my account online and on app- just tells me...

BBz1 by • Level 1: Joiner
  • 680 Views
  • 4 replies
  • 0 kudos

Bill

I was sent a message saying I owe money but when I go to pay it says I don’t owe anything what do I do

S4 by • Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

No data

Hi, I paid for a £15 rolling plan and my balance says I have just under 30gb of data but when I come off of wi-if, I have no data. Please help!

Rach321 by • Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Refund

I have been given a "Goodwill" credit of £50. They said that I could use it to pay for my monthly tariff or claim a cash refund. I would like to get the cash but there seems to be no way for me to claim it. Can you help?

Avocet by • Level 1: Joiner
  • 509 Views
  • 3 replies
  • 0 kudos
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