Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123755 Views
  • 27 replies
  • 5 kudos

Resolved! Calling a Canadian landline (when in Canada)

I will be in Canada in a couple of weeks time, I will need to call a Canadian landlines whe I arrive, does anyone know what the rates for such a call are?

EncBlue by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

Resolved! BILL PAYMENT

I PAID MY BILL BUT YOU STILL DEMAND MONEY HOW CAN I TRUST YOU

always by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

NETWORK in Spain

I am on holidays in Spain and I can not use my data. Also, I got a message from you saying that my plan continuous in Europe

Alejandra by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Charged double

I have just received my bill and it was particularly high this month, I notice that my amazon prime video offer has expired, and for some reason I have been charged two lots of £4.99 to continue with prime video? Has anyone else had this?.I've been t...

Resolved! How to formally cancel a contract with O2?

HelloI've only very recently joined O2 for the first time and am unimpressed with most aspects of the service so far. I received a pay monthly SIM from the website and I'm well within the 14 day cooling off period.I've requested and received a PAC an...

BRS by Level 1: Joiner
  • 920 Views
  • 12 replies
  • 0 kudos

Resolved! Over charges

If my tariff is £20 a month why am I being charged £35?

Aj9000 by Level 1: Joiner
  • 169 Views
  • 3 replies
  • 0 kudos

Calls from O2

I keep getting calls from O2, telling me I'm a loyal customer and offering me deals, however, I am a little worried they might be fake calls, the number is 0330 3035308, from Ireland I think? Has anyone else had these calls and is it a genuine O2 tea...

Vickyh01 by Level 1: Joiner
  • 3104 Views
  • 8 replies
  • 0 kudos

Can't receive texts or calls.

Hi, just recently joined O2, signal and everything was all good, ported my older number Tuesday from ID Mobile to O2. Can't receive any texts or calls anywhere i go. I do have signal, Can call and text people. Spoke to O2 online guru, did all the pho...

Resolved! My bill

Hi i have been billed £3.79 for 7 pictures on my last bill on messages i only sent one on that day

Peter27 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos