Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 405457 Views
  • 2 replies
  • 2 kudos

Error with o2 account

Is anyone else having a problem with their O2 account where it simply won't let them pay their bill? I've tried using the O2 app, phoning them, and going to the shop, but I still can't pay my bill due to an error and they seem to refuse to do anythin...

Niamhc1 by Level 1: Joiner
  • 2921 Views
  • 15 replies
  • 0 kudos

Resolved! End of Contract - Want Airtime Bill to Stop

Hi all, I am near the end of my O2 Contract and I am waiting on debits to come out for the last 2 months. After this is complete, I do not want to be billed for anything, as I have recently moved to Canada and cannot use my data that I am paying for ...

KevinD96 by Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Looking help to get my simcard registered 

Kerry14 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

Uogrades

Hi there I have 3 contracts with you that all need upgrading and I can’t seem to see all 3 Contracts on my account since u moved me to O2? I have been trying now fir 3days and would like them delivered tomorrow can you help????

Kerry01 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! O2 discount

Hi, Ive just looked on my account and I used to get discount for being in the blue light scheme, I have noticed that clearly hasn’t been going for a while?! Just wondered why that was and if it can be added back on?

Resolved! new phone

I need to change to a new phone but I already have an account with 02. Can I just buy the phone and swap over the SIM card?

spj1354 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Reconnecting my phone

I’ve been cut off my phone, have tried to set up payments plans which isn’t working and tried calling with no answer

Mike2323 by Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos