Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Recycle scam

Has anyone else fallen prey to this? I got quotes £295 for my near perfect Apple iPhone 11, had an email offering £59 as there is “LCD damage” absolute garbage, the phone was almost immaculate, I only upgraded because I wanted a plus, I’ve told them ...

New tarrif

through money savings expert I can reduce my tariffs. However when I go to get deal it directs me to O2 but doesn’t recognise my user name even though it accepted to log in

bill

I have paid both my O2 bills on the 14th and have left my R B bank account

Resolved! Esim

Does it usually take a long time for my eSIM to activate

Resolved! Cancelling the airtime plan after 24 months

As per the contract of my refresh account it states that the airtime and the device plans are unlinked after 24 months. This gives the option to cancel/change the airtime but continue with the device plan for the remaining months. Has anyone actually...

Resolved! Contract term

How do I find out how long I have left on my contract. Just found out they are increasing my payment for the 3rd time in April.

Resolved! What a joke 02 is.....

So, 02 have sent me a phone and sim contract which I didn't order, I only phoned up to enquire, I havent signed for anything. My problem is I dont want it to effect my credit score, as there asking for £35 a month.I've now tried everything to have th...

Resolved! Trying to activate volt on

Activate volt on

Resolved! Order delivery changes

I upgraded the S24 Ultra on 28th Jan, expected delivery 2 weeks but we are now nearly hitting 3 weeks and now the order is saying 4+ weeks. Store page is saying only 2 weeks delivery. if I cancel and re-order, what are the chances I actually get my i...

Resolved! Samsung Buds Pro

O2 are thiefs!!! For anyone that got the offer to get Samsung Buds 2 Pro for £1 will NEVER receive their code! O2 state after 30 days since purchase you will receive your code but i assure you, you WONT. O2 are rip offs and are luring people in to se...

O2

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