Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121934 Views
  • 27 replies
  • 5 kudos

Resolved! Sim activation

I am upgrade my phone my new sim is no coverage please check this pass 24 h

Tha by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! Insurance

By phone started playing up a while ago i took out sim and put it in other phone I had as needed for work how ever I now need to get it fixed but haven’t had the SIM card in it for a few weeks will this affect my insurance ?

Toff79 by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Sharing data

How I can share data 

Wahid by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

Hi there my phone keeps turning it self on and off all the time 

Andrew123 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Upgrade time changed from 3 to 6 months.

Hi all. I have a sim only plan and when I've checked I could get an upgrade at 5th October. Now I'm checking and I can upgrade at 5th January. Why is that?

iMoCs by Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! How to stop premium text

How do I stop premium text message coming through to my phone and getting charge for them?

Jessie17 by Level 1: Joiner
  • 1835 Views
  • 4 replies
  • 0 kudos

Resolved! new sim order

I ordered new sim on 29th August but still not received. Your staff advised 2-3 working days but now 5 working days gone... still not received. Please update what happened my order?

Muga by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring number to o2

Hi, I’ve inserted my new 5G o2 SIM card and haven’t received any ‘welcome to o2’ texts or ‘we will now process your number transfer’, is this Normal? On the order form I entered my EE PAC code. Do I need to do anything else or will it automatically t...

Drefiek by Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Resolved! No network

Hi, I bought a new phone yesterday but I still have network coverage, the sim card was put in at the store

Nick15 by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos