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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248202 Views
  • 2 replies
  • 2 kudos

How the hell do I cancel!????

I have binned my sim and been trying to get through to O2 for the past month. I am on hold with customer service and have been for the last half an hour - I only get half an hour lunch and try every lunch and every evening with no success. I got thro...

CarrieH by • Level 1: Joiner
  • 1063 Views
  • 6 replies
  • 0 kudos

Advice on travelling in the USA

Hello everyone.. I need some advice. I have a Pay monthly contract, Im travelling to the USA end of April, and I just had a Bolt on applied for £6 per day. I have unlimited text and calls and data... but My spend cap is set to zero now..Is this a goo...

NatSoSure by • Level 1: Joiner
  • 659 Views
  • 3 replies
  • 0 kudos

Data was part of allowance while in Turkey on Virgin. I've been migrated to O2 and now have to pay!

I regularly go on holiday to Turkey. In the past whilst myself and my family were on Virgin, we could use our data as part of our monthly contracted allowance. Now we've all been migrated to O2, it seems we have to pay £6 per day (4 phones so £24 a d...

ukballd by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Can’t access my o2 to check how much data I have left

Hi, I can’t access my o2 app to check my data, I’m entering the password and email address and it just says something went wrong, I’ve used the app for years, now all of a sudden it doesn’t work.

Dai42 by • Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

2 phones on my02

I have 2 phones and used to be able to access billing details on my 02 for both of them. Since O2 in its infinite wisdom (sic) changed the webpage I can on access details for one of them. I tried to add the other phone details but is said it is alrea...

Wifi Calling

Hi all Looking at a Samsung a15 on Mobilephonesdirect with o2 as the network provider. I'm wondering if anyone knows that WiFi calling is supported with o2 on this device? WiFi calling is a dealbreaker due to poor signal in my area Cheers Steven

Tariff due to expire.

My tariff is due to expire on 31/03/24. I want to keep the same tariff so do I need to do anything or does it automatically renew?

Peggy4 by • Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

App is not working

O2 App is not working to see my date call & texts , please fix a soon as possible ≠° been costumer over 25 years

W9 by • Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos
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