Tariff charge

[Chloe2201]

It says I have airtime tariff charge. However I pay for unlimited data and messages. What are the extra charges I am paying for?

[jonsie]

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it 

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below 

[MI5]

@Chloe2201 

Tariff also includes calls.

Some calls and texts are charged extra.

Guide: Accidental MMS Sending and How to Avoid it 

Guide: Your Allowances - what is and isn't included 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

[gmarkj]

Airtime tariff IS the package of calls, texts and data.

If there are other charges then it could be any number of things, but your account (My o2) will show what they are for.