Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

Pay bill

Hello! Just I won't to double check my last bill because I received text message to pay for April...but I payed that bill

Resolved! VAT invoices

I have phoned your Customer Services on many occasions requesting a VAT invoice for both my Airtime Bill and my Device Plan. Each time I am told that they “promise” to sort it out for me and send regular VAT invoices (which never arrive)! I have even...