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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 242020 Views
  • 2 replies
  • 2 kudos

Resolved! Bill query

Hi there.Our phones have been cut off as last bill was not taken. Can you help us to pay our bill and get set up again? We cannot make calls to phone o2.

Helpme5 by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Paying bills

I’ve questions about my bills 

SS246 by • Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Phone delivery

I received a message to say my new phone would be delivered yesterday but I haven’t had it and the status now says complete Message below with tracking number. Just letting you know your order (REMOVED) is on its way. Estimated Delivery:Wednesday, 03...

Holcaw by • Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

shocking service

why cant i talk to anyone at 02 about my account spending hours on the phone on hold and numerous complaints account in arrears as quiring bill and cant make claim on insurance got 3 numbers and 1 can make calls but cant calls or receive or send mess...

Greg2 by • Level 1: Joiner
  • 593 Views
  • 3 replies
  • 0 kudos

Resolved! complaints

i want to complain and cant get through to anyone via 202 and sent 3 emails from beginning of march - no response . i just want to leave o2 fed up of paying for a service and internet i am not receiving.

RmJP by • Level 1: Joiner
  • 838 Views
  • 5 replies
  • 0 kudos

insurance

My sister picked my laptop by the screen and it broke, it’s completely black. Is there any way i can repair it? But i don’t have insurance

Switch Up Issues via Phone or Online?

Hello Everyone, I'm wondering now if anyone here has had issues with Switch Up, either via phone or online? My understanding is that Switch Up can now be done over the phone, online or in-store. In store would be fine if not caring much for data tran...

Kosmos5457 by • Level 2: Apprentice
  • 1743 Views
  • 5 replies
  • 0 kudos

Increased price

Evening, ordered a phone. Received an email confirming monthly cost. Upon tracking my order the monthly cost is £22 more. Any ideas ?

Tez4 by • Level 1: Joiner
  • 518 Views
  • 4 replies
  • 0 kudos
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