Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256160 Views
  • 2 replies
  • 2 kudos

Resolved! VAT BILL

I would like a monthly VAT invoice.Can you provide this ?

RSA23 by Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos

INVOICES

I cannot download my invoices for the period from December 2023 backwards I can download April, March, Feb , Jan but after this you cannot view the bill and neither will it download Please send me urgently invoices for Oct Nov Dec 2023 for both my ac...

darkarts by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Cracked screen

My galaxy A04s screen is cracked and needs replacing.

Chris79 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Hi, I’ve used my data for this month and it doesn’t renew until 28th, however I can’t seem to log in and top up. My o2 account is showing no details and I don’t believe I have a virgin o2 account set up. Can you help by advising which platform I use ...

Kara2 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Contract end date

I wanted to know when my contract finishes 

tony56 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Resolved! Travel bolt on

I called O2 and arranged for a travel bolt on to be added to my account so I can use my phone in Malaysia, please can you confirm this has happened

AnitaS by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

I lost my dream house and can't get a mortgage because of O2

I am writing to express my deep disappointment and frustration regarding the handling of fraudulent accounts opened in my name with O2. This issue has not only impacted my credit score but has also significantly hindered my ability to secure a mortga...

My account has disappeared!

Don't know if anyone here can help, but I tried to log in to my account to change my billing address, and my entire account has vanished! I can log in, but I have no numbers (I should have 5, which includes my elderly mother and my son who's at unive...

JeniReid by Level 1: Joiner
  • 793 Views
  • 3 replies
  • 0 kudos

Resolved! My contract ***********

Hi, my phone contract *********** has increased by £10 per month, as of March 2024. Please could you explain this change to me as I am not happy to be paying this much per month, and nothing has change with the benefits provided from the current cont...

GMROB by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos