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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254988 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel contract

Hi my mother Jessie died on 5th Jan 2024. I should have cancelled this contract earlier. Phone number ************. Please cancel ASAP. Regards. Alex. Son [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...

Resolved! Bill increase

Hello I’ve just received my latest bill & it’s gone up but I’ve not gone over my allowance, so I was wondering why this is ??

Ap131 by • Level 1: Joiner
  • 910 Views
  • 6 replies
  • 0 kudos

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

Brownbob by • Level 1: Joiner
  • 1954 Views
  • 12 replies
  • 0 kudos

Resolved! I log in and told I have no products

I'm try to to log into my bill. It says I have no products. (But I'm sent a bill). Why does it think I've no products when I'm logged in

02user1 by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Fraud department

10days I’ve been trying g to resolve.  No contact from anyone 

Caro171 by • Level 1: Joiner
  • 1120 Views
  • 8 replies
  • 0 kudos

Service

Interesting chat today (19/04/2024)Seams I have been out of the country too long! And no longer have the right to have any phone service whatsoever!I travel on business and left the UK on December 26th 2024 on a business trip to the USA and not retur...

Jonezi by • Level 1: Joiner
  • 959 Views
  • 3 replies
  • 0 kudos

Resolved! E Sim and physical Sim

Hi. O2 have just sent me a newsletter about E-Sims and new easy methods of switching from physical sim to e-sim. My question is if I switch to e-sim with O2, when I travel abroad can I add a local physical sim and use the two together. Until now I ha...

Disae by • Level 1: Joiner
  • 843 Views
  • 2 replies
  • 0 kudos

Order

13.04.2024 as uzsisakiau ausines , nuo to laiko jokios informacijos apie uzsakyma ir negavau dar ausiniu, nors pirmas mokestis jau nuskaiciuotas , Maybe I didn't do something right or something ?

Anonymous by • Not applicable
  • 430 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

Could i please set ip a promise to pay for the 4th i really do apologise for not settling my account intime due to an bereavement I really appreciate your help

Amy38 by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

New phone

I am already o2 customer sim only but was wondering what deal you could offer me with phone also

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