Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

lost number

zniknięcie numerów z konta 02

Resolved! I want to end my contract

I would like to pay off my contract, can you tell me how much please?

Resolved! Multisave discount

Multisave discount showing as “Active” but at 0% discount?

Trying to pay

Hi I've been trying to pay my bill for days but my 02 keeps saying there's a problem. How can I pay please

Resolved! Vat

I need a vat bill for the last 12 months

Resolved! Add a monthly Sim Deal

I have an O2 account already but would like to add a monthly SIM only deal for my son. I tried to register with a different email but it recognised my details and wouldn't let me continue If I add the SIM to my account will it overwrite my own O2 pac...

Resolved! DASH_ERR04: Cant download old bills

Is anyone else getting this error when trying to download their Bill? I have cleared Cache, used different browsers and even different machines and can't download any of my bills. I was on live chat and was told that if I wanted the bill sent out the...

Resolved! Login

I can’t login please help

Fraud on Account

I was the victim of fraud on my account when my number was fraudulently ported out 29 days ago.I am still without service.I have been told it can take up to 30 days to deal with the matter.I am despairing at the the lack of communication from O2.I ha...

Number not transferred after PAC

I had a text confirming my number from my old network would port over on Monday. Around 3pm Monday my old sim disconnected, but it’s now Wednesday evening and I’m still without my phone number. I’ve tried live chat and I’ve been on hold to o2 but got...

O2

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