Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Scammers ordered IPhone 15 on my account. Fraud squad said all resolved but O2 put £1099 on a:v

My account was scammed and they ordered an iPhone 15 max. Fraud squad looked into it and said now solved but £1099 bill is on my account now! I dare not use my phone as by the looks of it scammers getting into my calls to O2. O2 sent this phone to my...

Billing

Asking for security code but I don’t have access to the number

payment

march £22-99april £35-99may £25-00what was the £13-00difference for in april ???

Can't Activate Direct Debit for new sim card

I am trying to to purchase a sim card, which currently is on my basket and I've tried 2 different accounts and cards to cllose the purchase and seems like O2 is simply not approving any of cards. I've checked with both banks and both mentioned that i...

Resolved! Phone bill

I need to change my Direct Debit card

Resolved! PaC code

Hi there need to get a pac code as im moving to tesco mobile

Resolved! O2 and Virgin media customer

I'm a customer of both O2 and Virgin Media. Do I get free roaming in Turkey?

Resolved! Changing date of payment

Hello how do I go about changing my direct debit date please

Legit email? O2 seem confused?

I received an email on 01/05/24 that seemed to be from O2, this email was to tell me that my prices were going up on some bolt ons, and therefore I could cancel my airtime plan, no cost, within 30 days. I have spoken to two separate O2 customer servi...

Sim contracts

Had a text saying my sim contract will disabled from o2 (REMOVED) not if this a scam text

O2

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