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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 278618 Views
  • 2 replies
  • 2 kudos

last bill

Dear O2,I yesterday I received an email from you claiming that I should be paying 24£. I was previously told that everything was good and done, and that I should not be caring about anything else.May I ask you to confirm that I should be paying 24£?I...

GennaroA by • Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Upgrade

Hello: We have decided to move our contracts back to o2. I’ve set up a brand new contract for my wife. That’s all gone through perfectly and ported her number across. for mine, I had a old iPad still with o2. So I chose to upgrade that number and req...

Resolved! Refund

I tried to get a iPad for myself and it didn’t work and you guys still took my £30 I want my money back RIGHT NOW you guys have no right to take the £30 if the credit isn’t gonna go through

Resolved! Refund

Left 02 , had message to sign in for refund. Have tried at least 6 time and still not able to ( receive message each time saying oops something went wrong. Would like my refund without a long lengthy phone call to 02 ! .

Gloria3 by • Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! RPI

Please calculate my RPI

RPI by • Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! Live chat

I want live chat

Jay80 by • Level 1: Joiner
  • 623 Views
  • 1 replies
  • 0 kudos

Resolved! insurance

my phone screen is broken i cant log inti my o2 to sort insurance out i need help

ash38 by • Level 1: Joiner
  • 1303 Views
  • 1 replies
  • 0 kudos

I ordered and paid for the iphone 15 pro

Eariler today i set up to pay for the iphone 15 pro on a monthly payment i had the contract via email and the money left my account but ive had no dispatch email no tracking number or order ref and when i log into my O2 the order isnt showing im very...

Lumii by • Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Legacy to 360 Sin disconnected and removed from myo2

I have a legacy phone that I’ve had for years. I recently went to use it and it shows sim registration failure and it has been removed from myo2. I’ve contacted customer services and been to an o2 shop but all they do is give me phone number 08082816...

Resolved! New upgrade

I have just upgraded my phone and they offered me a Samsung tablet in the offer the woman in the shop said it would be 3 pounds a month extra I have just had the contract emailed and it's 6.50

Hazel51 by • Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos
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