Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 432655 Views
  • 2 replies
  • 2 kudos

Cancel direct debit

I contacted o2 over 14 days ago about no signal in my area where I work 10hours a day, they know it's been out. It's been nearly one month now and they just say they don't offer a no fault service. If I cancel my direct debit will I get changes extra...

Wadey1 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

I have paid an outstanding bill, but it keeps saying that I have not on my o2 account

I have paid my outstanding bill through another bank account, my daughter paid it for herself as I usually pay through my own bank account but my bank account balance was too low, so she paid it, and it has gone through from her bank but it shows up ...

TG2 by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Bill

Latest bill doesn't make sense and seems too much

Latest bill query

I noticed on my latest bill that I have been charged 3 times for my Disney plus bolt on 1 of £7.992 of £10.99As far as I am aware my only bolt on is the Disney plus at £7.99

when will i be switched back on

I’ve set up a payment arrangement for my arrears. when will i be switched back on?

HJ3 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Pending

I need a pending transaction from my account of £25 but was only meant to pay £5 so i need it cancled so it gose back in my account please

Pixi85 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Billing

Why does my bill have 2 charges for Disney +

Tripat by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

Bill

Why have I been charged for 7 mms to the same number when I haven’t even sent 7 messages to this number this month

Mt7 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos