Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250285 Views
  • 2 replies
  • 2 kudos

Resolved! eSIM

I have change the eSim to normal sim around 3 hours ago in a O2 shop and the assistant told me it will take around 20 minutes for the change and so far 3 hours passed and no line.

hagui by Level 1: Joiner
  • 818 Views
  • 5 replies
  • 0 kudos

Bill

Hi my bill is overdue and I cannot receive incoming calls or messages. I am suffering financial hardship. Can you deduct anything from bill so I can try and get back upto date?

Kerry44 by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code problems.

My problem:I’m TRYING to port my number over from EE as I have recently joined you. My number has left EE now and is within your systems. My contract with them has ended. It ended on the 11th of April when my port was originally supposed to happen. I...

Joeleather by Level 1: Joiner
  • 2736 Views
  • 11 replies
  • 0 kudos

regarding bills

if my bills for my contract are due on the 15th may but I pay them sooner will they still be taken on the 15th even though I payed them today

tracey66 by Level 1: Joiner
  • 525 Views
  • 3 replies
  • 0 kudos

Ordered from O2 - Still cannot collect

I ordered from O2 a couple of days ago, as my phone stopped working (water damage). When I ordered it said I could collect it on the 1st May (yesterday), however as soon as I checked out, it conveniently changed to only being able to collect it from ...

Chdavr by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Porting number

Hi my number has ported to a diffraction o2 number 

Jesika by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Number not ported and agent says its an invalid number!!

Hi all, Really hoping someone can help with this as I am losing all hope. I ordered a vodafone pay monthly sim only contract from mobilephonesdirect on the 5th of April and called back and cancelled the order within the hour as I wanted to go on a pa...

Josemulla by Level 1: Joiner
  • 1539 Views
  • 9 replies
  • 0 kudos

Resolved! New contract

Hi I have just ordered a new iPad in contract and I think I can use my Asda discount, but I didn’t know how to process this. Is it too late now I have placed my order or can this still be applied?

Lauren_W by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Upgrade

Please can you let me know of an iPhone deal with blue light discount. Similar tariff to what I currently have but upgraded mobile