Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Limit to unlimited texts?

I became a new member to O2 last month and ay £7.50 for unlimited texts, which expires at the end of this month. I got a text from O2 saying that I have ran out of texts...there's a limit on unlimited texts? I had £2.50 left, now just £1.78 so I'm al...

Will O2 ever get decent coverage

Will O2 ever spend money on there network? I live in Wales and its only EE that provide 3G coverage. At the moment I am on Vodafone but 3G is non existent. I had a O2 PAYG sim card a 2 years ago. But the coverage was a waste of time. O2 disconnected ...

Resolved! Recommend Smartphone Insurance to me

I am looking for a dedicated insurance policy for my iPhone 5 and would appreciate some advice on my options. I already have AppleCare for the mechanical warranty (yes I am aware of the difference between the EU Statutory limited warranty and the App...

Resolved! Started a new contract and had to pay extra...

I first started my new contract for my iPhone 4s in September, but because I had no credit rating, I had to pay an extra £170. It said on the site that I would get this money back after three months. So I was wondering: 1. Do I get it back this month...

Resolved! 'My o2' won't let me pay?

I am trying to pay off a bill online, but when I go to check/pay bill, it just tells me my number and name. Can anyone offer insight onto this? Does the website have a bug? Thanks

Resolved! Simplicity No Allowance

I am on Simplicity No Allowance Pay as you go, Sometimes I do not use my Mobile for two to three days and yet I get a text saying I will not have to pay anymore for using data on my phone today, But £1 is taken from my balance every day, Nowhere in S...

Going abroad for 3 months

Hi, I'm planning on going to the States for 3 months at the beginning of January 2013, and I'm planning on taking my phone with me (iPhone 4S). I am currently on a contract with o2, which allows me unlimited texts etc. I know the rates are much diffe...

Resolved! Returned phone within 28 days nearly 2 weeks ago and not heard anything

Hi, I had a fault with the Samsung Galaxy S II which I had as an upgrade close the end of the 28 return period. I sent the phone back (in the post) using the returns information I was given in the package the phone came in asking a replacement or for...

Resolved! Adding A New Phone to Exisiting Contract?

I have a SE Experia Arc and what I really would like for my upcoming birthday/Christmas is the Galaxy S3. I have explored buying out my current contract which runs out in Feb but it means i would lose my current mobile number and for business reasons...

Resolved! Nobody can help, forget it

1 month ago I requested a migration from my monthly plan to a pay & go plan, asking also to bring my number (edited) to the new plan. On the 06th/Nov I received by post a new SIM card with the number (edited). On the last 7th/Nov O2 disconected my pr...

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