Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! switching network and charges

Hey i apologise if this has already been answered somewhere but i the information i found was mixed as i understand it, you must give O2 30 days notice before leaving their network otherwise you incurr a fee however some people have said if you get y...

Resolved! upgrade

if i payed off my contract would i be able to upgrade? I want the iphone 6 when it comes out but it says i cant upgrade until 2016

Can't not hear anyone when calling NO text's

Hi all, For the last 3 months i have not been able to make calls or recvice text's. I have had to you the app tugo. I have been to the o2 shop and have had my sim card changed in both of my phones as i have 2 contract's with o2. I have been to manche...

Resolved! Can't upgrade from sim-only deal

Hi,Three months ago I went to a store and asked whether I can go with 1-month pay monthly contract and transfer my existing prepaid number. I was told that it's better to go with 12 months sim-only deal (I told them that I am looking forward to iPhon...

Resolved! Iphone 6

What would the price of the IPhone 6 be on contract? I was hoping to maybe get a £20 or £30 contract and don't want to pay anymore than £100 for the phone.

Resolved! Whatsapp

My boyfriend ( only 6 months )had to go to New Zealand to see his sick mum. He turned all phones off because of work contacting him. He's been gone 6 weeks and the other day his Whatsapp was in use. I got a friend to call the number on her phone and ...

Resolved! Fast O2 Refresh Upgrade

Hello, I am an avid Apple fan (please don't debate this) and as you will know the new iPhones were unveiled today. I am currently on an O2 Refresh contract with my iPhone 5S and would like to pre-order one of the new iPhones when they're available to...

Resolved! thinking of joining but........

So am with EE atm and there 3g is very good wherever u go with them u got 3g. Now I have seen this 20gb plan o2 offer but lots of people say o2 3g coverage is very poor and not as good as ee 3g? I travel the country a lot so need 3g everywhere I go, ...

Resolved! Text messaging on Nexus 7

I notice that my Nexus 7 has a phone number when checking my account and so many free text messages per month. How do I enable this feature on the Nexus 7? There doesn't seem to be anything obvious about sending and receiving text messages on it.

Resolved! PAYG: how can I pay back 'lend us a quid' when I no longer have an o2 phone?

I used 'lend us a quid' to call o2 for a pac code - it seemed like a perfect solution as I only need to make one final call. But when I logged into O2, I found out there is no way to pay back the £1 without topping up £10. I've ported the number so n...

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