Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! upgrade

my contractends on the 17th april...all through the last few months whenever i pay my bill i always notice that on the right hand side of my o2 it has always said that i can upgrade 1 month early and the date i can upgrade is the 17th march(which wil...

Resolved! pay+go go no extra allowance/reward?

Hi,I have been on the pay+go go for 3 months now and topped up well before the anniversary date so the £10 is taken automatically.I was told by an O2 customer service that the tarrif i am on will treble once i have been with O2 for 3 months and then ...

Resolved! o2 data bolt on

I recently purchased £10 of data (1gb) I had only used less than 100mb of it when my new month started, I have now found out that my data counter has been reset to my 500mb allowance, whats happened to the remainder of the 1gb I paid for ?

Resolved! Calling and Texting the UK (O2 to O2) from the USA

Hi all,I am travelling to America tomorrow and would very much appreciate any advice, regarding calling and texting to an O2 number in the UK.What the charges would be and the best (cheapest) network to be on whilst I'm there?I will be in Wisconsin f...

Resolved! Increase in Tariff Cost

Can someone please clarify for me..... I have received an email to say that the tariff i am on will soon increase in cost. I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!! Does this not completely go against ...

Resolved! Tariffs

I'm currently on unlimated text and 500 mb of interent for £13.50 but now i have my own wifi at home i don't want the mb,but i can't find any tariifs with unliated text and some calls =/

Resolved! Deleted old text messages sent and received

Hi,I have Deleted old texts on my phone but now need to see them again is there a way I can do this? Also is there a means to see what text were sent to me and when?

Resolved! Still bad signal after a year

Right, This is maybe my fifth mess regarding o2 crap signal where i live,i have reported this many times but things arent changing, area where i live is Plamers Green N13 signal is so bad i cannot use the phone and I get cut off many times, I asked f...

Resolved! First bill is charging for days before my phone arrives

I just got an email about my first bill, and it includes charges for the days before my phone is due to arrive (tomorrow): "It might seem higher than what you expected. That's because we've included the few days before your first bill and your next m...

Resolved! O2 unlimited not working as it should

When ever I try to call my girlfriend who has recently joined O2 I keep on getting charged for calling her when I have my unlimited it picks and chooses when to work. If any one can help on figuring out this problem then it would be a lot of help as ...

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