Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271136 Views
  • 2 replies
  • 2 kudos

Resolved! Can't send MMS messages.

I have an Acer S200 smartphone with Windows Mobile 6.1 & on an o2 sim only pay monthly contract. I noticed today I cannot send MMS messages, comes up "Cannot send MMS message please try again" after a few seconds trying to send it. It has worked in t...

Anonymous by Not applicable
  • 10416 Views
  • 5 replies
  • 0 kudos

customer services busy????????

Anyone noticed lately, the impossibility of getting through to customer services? Just been in a queue for 45 minutes and then the battery died on my phone! Time to start again

Anonymous by Not applicable
  • 2400 Views
  • 12 replies
  • 0 kudos

Resolved! How to end my contract

Ive been with o2 for ~4 1/2 years and now I really want out my contract term ended in January. I know there's probably a 30 day period and that's fine. What's not fine is the only part of the site that talks about ending your contract leads to a FAQ ...

Anonymous by Not applicable
  • 1894 Views
  • 4 replies
  • 0 kudos

Resolved! new phone not picking up old sim card

i am on sim only pay monthly.my current phone is not that upto date so i have just bought a sony xperia lay but it wont pick up my old sim card.it just says no service and when i go to transfer contacts it says no contacts on sim but there is.do i ne...

Anonymous by Not applicable
  • 2052 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling

How on earth do you cancel your payments? I spent 40 mins text 'chatting' to an advisor to cancel my monthly subscription. As it looked like taking less timee I agreed to go pay as you go, but payments are still being taken from my account 3 months l...

Anonymous by Not applicable
  • 1255 Views
  • 2 replies
  • 0 kudos

Resolved! 'My O2' not working/showing any of my contract details?

For the past 2 days, 'My O2' (on this website) hasn't been showing any of my pay monthly contract details apart from my name & mobile phone number... When I click the 'show balance', 'view my bill' etc nothing happens, it just takes me back to the ma...

Anonymous by Not applicable
  • 1850 Views
  • 2 replies
  • 0 kudos

Resolved! check bill

when you log in and press check bill, there is no bill available for checking and where can I check when my contract ends?

Anonymous by Not applicable
  • 1229 Views
  • 2 replies
  • 0 kudos