Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cannot view my tariff details/ account details on 'My O2'

HiI am an O2 customer, have been for some time now. I have just signed in to my account to see if i am due an upgrade yet, but it is saying i do not have any account details to show? Not sure why, but would sure like to find out when my contract is d...

Resolved! Does the O2 hotspot work in France and how much will I get charged?

HiI want to use the Internet on holiday and thought a O2 hotspot would allow us to use tablets and pc. Will it work abroad?

Resolved! Switch from Bill to prepay

Hi allI am hoping someone can help me please. I am desperately trying to change from a bill phone to pay as you go. I have moved to Australia 6 months ago and am being billed every month for a phone I never use. I can't find anyway of doing this. I w...

Resolved! refund my deposit

hello i want get back my deposit from my o2 account. I called them but they asked me for a password, i gave them my password but they said that this password is wrong. I dont understand whats wrong ? which password do i need to give them my o2 accoun...

Resolved! Can I locate last call on phone

Can I locate the last calls on my phone?

Resolved! Mobile Phone Insurance

I have the £10 per month insurance from when I signed up to my pay monthly contract, I no longer want to pay this but can't cancel it on the website. Navigating to manage my bolt ons only allows me to add new ones, not remove existing ones. Does anyo...

Resolved! money

hi guys,im having a refund of 49.99 from O2 put into my account. how do i access it and how do i put it in my bank account. i may sound stupid but the chat room is busy and i really need some help. O2 have no recollection of taking the money off me a...

Resolved! O2 TO O2 CALLS

In my nievity I thought that calls from one O2 number to another O2 number where free, is this not the case?

Resolved! Lowering tarriff

Just a quick one, I want to lower my tarriff and I can do this using 'my O2' however I'm coming up to the end of the contract in a few months and the last thing I want is to accidentally extend the length left on my contract.Suppose I just need a bit...

Upgrade Team

Hi, Has anyone else had a poor online chat with O2. I was just wanting to check why my early upgrade price had not reduced from£120 after I made my monthly payment (which I was told before the payment it would on previous online chat).I was then info...

O2

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