Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! o2 will not give me details of a phone call made to police on the 10th oct 2012

i also have a contract phone with o2 and 2 payasyougo im going to court and need to prove I rang the police between 930am11am 10/oct/2012from one of my phones it was recorded by the police as i am bing attacked but o2 will not give me my details and ...

Resolved! Discounts

Hi, I was informed by a friend that I could benefit from discounts to my monthly bill as I work for the NHS. You ask for an EIN number but I do not know how to obtain that and what the number is supposed to be. Could you please let me know the best w...

Resolved! what numbers are not allowed with my free minuits

what numbers are not allowed with my free minuits?

Resolved! post codes

pay & go customers who have a post code tariff, Must they make call from post code area in which they live. E.G> if it is NE6, must all calls be made from this area only

Resolved! Sim Swap

Good Evening,I have recently initiated a sim swap to retain my existing mobile number on a new Lumia 710 Smart Phone. The number and credit has been successfully transferred but I had expected that, as a swap is by definition a 2 way transaction. I h...

Resolved! Changing my Direct Debit date

I have two accounts with you and would like to change the payment date on both from the 3rd of the month to the 6th, how can I do this?

Resolved! Using phone in the Middle East

How can I reduce my costs for using my phone in the Middle East? I mainly txt back to the uk however my bills are coming in around the £150-£200 mark per month. Is there any sort of bolt on I can get to reduce this? Thanks

Resolved! International wifi

On a pay monthly phone is it free to access wifi while abroad?

Bolt on package incorrect charging

I am being charged for receiving calls from the UK whilst in Ireland in spite of a bolt on package. Can anyone adivise. This has only started in the last week or so. I have had the bolt on for over a year and have never been charged before.

Resolved! PAYG Balance online (not on handset)

Ive added a PAYG number to myo2 account, since wanted to check the balance online (cannot do it since sim is in an alarm pannel). But I cannot seem to find this option. Any ideas?

O2

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