This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21895 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 209683 Views
  • 2 replies
  • 2 kudos

Resolved! unexpected order

I was notified by text about an order. However I did not place an order. How do I cancel it.

Resolved! Unexpected order and changes

Hello, I have just received a notification from O2 that I have ordered a new O2 sim. I didn't. Then I received a new message saying they've added a new Overage Allowance charge. I haven't asked for those either. I can't get through to chat support or...

alina77 by • Level 1: Joiner
  • 736 Views
  • 8 replies
  • 0 kudos

Resolved! Cancel Order i didn't order NC[Removed]

I've received a confirmation email of an order I didn't order (Number NC[Removed]) It adds Overage Allowance Charges for Call, SMS, MMS, International Text, Voicemail.I am not interested on that at all. I'm calling you and no one answers. Still waiti...

JuanE by • Level 1: Joiner
  • 755 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade through virgin

I'm due to finish contract at the end of the month and did upgrade option on virgin site which then took me through to o2. If I continue with this basket which includes trading in old handset does that stop the virgin contract as I haven't moved over...

Rach82 by • Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

Contract renewal

Just renewed my O2 contract through uSwitch tried to do it directly with O2 but was way more expensive the agent said if I go via uSwitch I will lose some benefits is this true?

Ramjer666 by • Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

Another Split Port!

Hi, I have ported my number from sky mobile to o2. This hasn't worked properly as on one can call me, it was just going to voicemail on my sky sim along with any text messages.On the o2 sim with the ported number, I can make calls and use the data.My...

Lockzie by • Level 1: Joiner
  • 270 Views
  • 2 replies
  • 0 kudos

Resolved! Replacement sim

Hi, Can you tell me please how I can get a replacement sim card for my xxxxxxxxxxx number. Thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

R-o-b by • Level 1: Joiner
  • 881 Views
  • 2 replies
  • 0 kudos

Resolved! I don't want o2 to refresh my contract

I had a 24 month contract which expired on 31st July. I rang on 9th July to give notice of termination. I've today received an email and an SMS to confirm you've renewed my contract to a rolling monthly one. I didn't ask for this, I don't want it.

36-Dog by • Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Make a payment

Hi changes have been made to web site where can I find the make a payment button?

ZiiiR by • Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top