Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 231591 Views
  • 2 replies
  • 2 kudos

Resolved! lost phone

Hi I have lost my phone and I need a replacement it was insured tele ********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

jumper12 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Customer service on hold

Been put on hold its been 1hr 40mins absolutely joke having to deal with talking to a person even live chat is dreadful needs sorting or i will be leaving and going to another service provider

hold by Level 1: Joiner
  • 503 Views
  • 4 replies
  • 0 kudos

Resolved! need replacement sim card

Hi, my phone was stolen in Mexico a couple of months ago so I got a replacement sim sent home. My mum sent it to me via post but it has never arrived. I need a sim sent to my home and then my friends will bring it out to me. I cannot ring o2 with pho...

worfj by Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

Resolved! My bill

Hi good morning I’ve pay my on the 1 of march ive pay 154 pounds plus another 50 pounds on the secon of march this did came out of my account so why is 02 bar devices this is a disgrace been trying to phone 02 for the last two days spending over four...

O2 customer service.

What is wrong with 02 customer service. I've been waiting for 1 hour and 40 mins to get through

Sm24 by Level 1: Joiner
  • 328 Views
  • 2 replies
  • 0 kudos

Delivery

When is my delivery due

Dan46 by Level 1: Joiner
  • 314 Views
  • 2 replies
  • 0 kudos

Barr

Hi. Been on hold for 5 hours to 02 Num 202to see if my phone has a barr on it. there is data available in everything else is working can a get help asap