Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing the date of my direct debit

Does any one know how or if I can change the date that O2 take the money out of my bank as I want it to come out the same day as I get payed each month or the nearest working day after??

Resolved! Changing phone, same O2 SIM card, does all PAYG credit get transferred?

Hi guys, Have a PAYG O2 mobile/SIM from 2007 (or thereabouts) with ~£85 credit remaining. I've been using it on a regular basis & topping up £10 every 3 months or so. Thinking of getting a newer, unlocked mobile soon & using the same O2 SIM to keep t...

Resolved! Two contract phones at once

can i have 2 contract phones at same time

Resolved! SCAM PHISHING TEXT MESSAGE ALERT!!!!!!

Hi there, I got a text message earlier telling me my monthly bill payment was overdue...odd considering I know it's paid already....I was being asked for a couple of pounds more than it usually is...so...what's going on...?? Turns out it's a SCAM.......

Resolved! Downgrading my tariff

Have been with O2 pay monthly for two years and want to downgrade my tariff from £37 to £27 a month. Can I do it without signing up for another 24 month?

Resolved! Sim Card

Have tried sending text abroad ,it is not getting thro ,could it be the sim card which I have tried in three different mobiles .My sim was updated three months ago by local shop .Before this updated sim my messages were getting abroad no problem.

Resolved! monthly bill

Hi I am struggling to acces my itomised bill

Resolved! In a mess

Hello not sure if I should post here but am trying to sort out my bill that has run into arrears I am trying to contact O2 but am not able to use chat (its unavailable at the moment) or email. I have not been well and had financial difficulties due y...

Resolved! Upgrade early

My contract is not due for upgrade until Feb next year, can I upgrade early?

Resolved! Cancelling O2 contract online

My contract finishes in one months time.How do I give O2 I months notice to cancel the contract online.

O2

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