Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using phone in Madeira

Hello, Does anyone know if o2 works in Madeira? Also, does the new o2 travel pricing apply to Madeira (it lists Portugal but doesn't specify Madeira)? Thanks!

Resolved! Greece - UK calls

Hi all - I'm on o2 travel. There is a 50p connection charge to call from Greece and then free for an hour? Is this free hour every day or just a one off? As I'm living in Greece until October!

no service

hi all week i have been trying to send texts and keep getting message unable to deliver will deliver when network becomes available, i have not changed or done anything to my phone does anyone know why the service is sooo pants this week on 02? i onl...

Resolved! Cancelling a contract

My contract runs out at the end of the month. I was hoping to renew it and get a new phone as my phone doesn't do what I need it to and keeps breaking all the time.Trouble is I'm moving abroad in 2-3 months...will I be able to cancel my contract or p...

Resolved! 02 Sales rep lied to me.

I had gone into an 02 shop in Woolwich (London), and asked about Ipad sims, I was told that they don't do monthly contracts, but they sell either pay and go sims for 1gb, or preloaded sims for 1gb for £10.21.I had agreed to get one of these sims. I h...

Resolved! Call forwarding on second SIM.

Can I register a second sim on my account and, when convenient, forward calls from the second sim to my current sim (not use voice mail)? I appreciate the call forwarding aspect may involve a cost.

Resolved! Phone Number

Hello can anyone give me a phone number for O2 that I can ring from my landline please

Resolved! network unlock code

I have purchased 2 phones from o2 pay&go and when I tried to put other sim than o2 inside it requires a network unlock code.so I seached the site and I saw that I can unlock my phone only after 12 months and I will also pay for that code 15£.what I c...

Resolved! 18+ sites needs credit card

I put in a credit card so I can go on 18+ sites, yet when I click to go on a site it brings me to the o2 website? Why is this and how can I stop it from taking me to o2?

Resolved! next steps after upgrade email

Hi, I upgraded my phone this evening online,, the advisor was great, I agreed to all the T&Cs and paid for the handset. He sent me some links about what to do after upgrade, but I didnt read them because I got distracted and wasnt sure if my new plan...

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