Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! SMS sending whilst abroad

HelloI am on an old tariff (Online Simplicity 20) where when I am abroad and send an SMS it takes 4 texts out my allowance. I have been in Ireland and Spain over the last few months and this occured all the time so if I had 100 texts to send, I could...

Resolved! MY US credit card

I would like the convenience of topping up on line or by mobile, but my US credit card is associated to a postal code that prohibits me to register it. What can I do?

Resolved! Bill payment taken early, due payment not touched.

The subject title may seem confusing, so I'll try to elaborate. I have two phones on my account, my partners and my own. My bill is due to be paid a day before my partners is, yet today (strangely on a sunday) I notice that my partners bill has been ...

Resolved! do o2 match competitors tarrifs or anything?

hi im currently an o2 paym customer, i changed last month to a sim only deal but been looking at o2s upgrade prices and they are loads more than tmob/oranges deals. i was looking at a sony xperia sp, and for tariffs about £15 its about £69 at competi...

Resolved! 02 travel do I need to turn off data roaming if I want to use the Internet

The 02 travel bolt on seems a good optionI want to use this when I am in SpainWould I need to keep the data roaming on to access the Internet. I normally turn off before I go abroadThanks for any help

Resolved! Moving abroad

Hey guys, So im going to be moving abroad for 2 and a half months at the end of the month and am really stuck with what to do about my phone. I'm on the last month of my contract on a blackberry but dont know if i should get a new phone in england an...

Signal issues

Ok I'm at the end of my tether. I live in the centre of a major town, and my signal indoors if often very variable and has been for years - I am loyal to O2 and really did hope they would improve the service here over the years but it's not happening...

Resolved! Loss of credit

Does anyone else think it's theft when our host chooses to turn off mobiles which have credit still left on, irrespective of duration between usages

Resolved! Help Please!

Hello, I'm looking for some advice. In May last year i bought a new phone, Samsung Galaxy Y, and switched to O2 as the provider I'd been using before didn't have coverage in the area I live in. The phone worked brilliantly for a few months and then i...

Resolved! Data allowance on PAYG "Talkalot"

Hi Apparently I'm on a PAYG package called Talkalot. It's an old one and doesn't seem to be listed on the mainsite here. I have just got a smartphone and started using data (3G) for the first time. Apparently the rate on my package is £3 per MB (!) a...

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