Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ending contract and transferring number to new name

I have had an O2 contract for many years under my dad’s name. I would like to end this now (the contracted period is over) and open one in my own name, however I would like to keep my number. O2 seems to have the best tariffs so I was wondering if I ...

Resolved! o2 Travel

Can you tell me, if using o2 travel for mobile internet can you use your mobile phone as a wifi hotspot for other devices while abroad?

Resolved! view my called numbers online

is there any way ican view online the numbers i have rung even though i am on pay as you go.

Resolved! signal in shoreditch

Having big problems with o2 signal in Shoreditch, been fine until a few days ago then no internet, no sending texts, keeps coming and going, I live on the top floor so shouldn't have any issues, anyone else have this, life right next to Shoreditch ov...

Resolved! Free calls

Hi all,How do I get free o2 to o2 calls. I have two sims, one for me and one for my daughter so I can talk to her but this has cost me a lot.Thank you.VJT

Keeping old sim active

Hi I will soon be switching my mobile to Giffgaf, as now o2 have sold BB to Sky and I will no longer be getting the mobile discount on BB package (Will be going somewhere else for BB, defo not Sky) there is no reason to keep mobile with o2. I would h...

1.99 travel data not anywhere near 15mb

I'm in France. I keep exceeding my daily data of 15mb. I keep adding more data by texting more data to O2.This works.But. It runs out very quickly. So I've reset my iPhone data counter and it seems to run out after about 2mb or received data and 1mb ...

Resolved! Contacting O2 by email

Hi there,I have purchased a phone on-line today from O2 and it arrived without a USB lead which I was assured would be in the box. I am trying to contact customer services by e-mail, without resorting to using an 0844 number. Live chat gave me:- myca...

Resolved! Cash-back!!!

I upgraded my daughters phone to an Iphone 4 a couple of months ago, I only set a budget of £21 p/m, my daughter was picking up the price of the phone. The best they could offer was £49 for the phone but the tarrif would be £27 p/m. I was about to le...

Resolved! Making contract cheaper.

Hi! I've recently graduated university and am now struggling to find a job and pay my phonebill. Is there a way of downgrading the contract to make it cheaper? I took it out in February 2012 but when I went in to the shop to ask, they weren't very he...

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