Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I need a refund for my recent tariff payment

I need a refund for the payment I already canceled the tariff

02 data very slow

This is going to sound paranoid; but 6 weeks after I signed a 12 month o2 contract - having had 1 year of relatively okay service on rolling month o2 contract - data on my phone virtually stopped. Needing navigation or websites out and about is impos...

Resolved! End contract

I want to end my contract

Resolved! Cancelling an upgrade..

I’ve just come to the end of a 12 month sim only and upgraded online to a new sim only plan 6 days ago, I’ve now decided I want to cancel the upgrade and port my number to a new provider, I’ve spoken to CS, surprisingly my phone call was answered imm...

Resolved! Mobile Phones Direct - new contract vs upgrade option

Hi there!I currently have a sim only contract on O2 (with about 40 quid left I'll buy out) and looking to upgrade. The phone I want and the contract I want is quite expensive with O2 but if I visit Mobile Phones Direct I have two viable options for O...

Bill

Hi there, I have just had my bill for this month and I usually pay around £12-£13. However, this month is £25. Just wondering where this big jump came from?

Resolved! My data usage whilst jn dubai

I renewed my sim dealWas told my data would be used in dubaiBut not happenedI am being charged a lot of money to use thisPlease can someone advise

My O2 account is a complete mess.

Can I get some assistance with my O2 account? It’s a complete mess and I’m trying to leave O2 entirely now. I have a raft of issues, but the most pressing one is that I requested a PAC code and moved my number but it seems to be left in some sort of ...

Possible up grade on line ending 272

Hi was wondering if I can upgrade the phone number ending 272 please

Resolved! I want to change my direct debit by 1 day, can't guarantee my direct debit date now??

my phone bill has always came out on the 27th, my pay date from work. I have changed jobs so now my pay day is the 28th. I called to change it, to be told the due date can be changed from the 22nd to 28th to 1st-7th, there was always a 'possibility' ...

O2

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