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Cancel Sim Payments

Keeleigh1
Level 1: Joiner
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I had received a call to upgrade my Virgin Media package which I agreed to however I also received an O2 sim and a monthly charge for this sim which I do not require and would like to cancel. I cannot seem to find a way to cancel this, please help. 

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MI5
Level 94: Supreme
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@Keeleigh1 

Guide here Guide: Cancelling Your Contract 

However, your Virgin deal is based on having an O2 sim, so your costs may go up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153018 Posts
  • 652 Topics
  • 29203 Solutions
Registered:

@Keeleigh1 

Guide here Guide: Cancelling Your Contract 

However, your Virgin deal is based on having an O2 sim, so your costs may go up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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