Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111510 Views
  • 15 replies
  • 5 kudos

Favourite place?

I've only recently started with O2 and the 2 or 3 times I've topped up I've got a message going on about "free minutes from your favourite place"??What's it all about?I'm obviously missing out on something here but I don't know whatHelp please anyone...

Anonymous by Not applicable
  • 1020 Views
  • 3 replies
  • 0 kudos

How do i stop the credit alert after each text

Ok this is something that has bugged me for year on o2 with a sony ericcson when you sent a text u receive a message back saying your balance.However if this message is left up it stops all calls and texts to that fone until you click ok.Is there any...

Anonymous by Not applicable
  • 1487 Views
  • 4 replies
  • 0 kudos

iphone PAYG using on holiday

HiI have an iphone PAYG, have had it for a couple of months now and have decided I love it and can't live without it, not even for the 4 weeks I am going to be out of the country.I am heading to Dubai and Australia and am wanting to use it to access ...

Anonymous by Not applicable
  • 730 Views
  • 6 replies
  • 0 kudos

Payg i phone not clear to me

Hi what do you excatly get with the iphone payg for £342.50 as its not really clearFrom what i understand you get free web But no calls how does it work?Do you have to top up every month or can you leave a month out when money is tight?Do you get any...

Anonymous by Not applicable
  • 529 Views
  • 3 replies
  • 0 kudos

What is 02 gold account?

I have a gold account with 02. My account has been with them for 9/10 years.My dad has a platinum account, he's been with them for over 20 yearsI was wondering.. what priveliges do I get? And what privileges do I get?Are there actually any special th...

Anonymous by Not applicable
  • 3040 Views
  • 19 replies
  • 0 kudos

ON 02 via Car Phone Warehouse - Want to swap to Simplicity S

Hi.A friend of mine is with O2 but her contract is via Car Phone Warehouse. Her contract period has expired and is considering to switching to one of the Simplicity SIM options you do, ( I have moved over to it myself, but im direct with 02 ) which I...

Anonymous by Not applicable
  • 925 Views
  • 5 replies
  • 0 kudos

Declined Upgrade

earlier today, i rung the o2 customer service, to talk about upgrading to the new sony ericsson satio, as last week, i was told that it wouldnt be in stock until today.i was also told last week, that, with my upgrade being in november, that, if i spo...

Anonymous by Not applicable
  • 1737 Views
  • 8 replies
  • 0 kudos

shock bill 1600.00

My husband recently travelled to Brasil to visit his family .We are both iphone customers and received his bill of £ 1600,00pounds i am devastated as i never in my life thought that a telephone bill could amount to this .We have agreed on £ 150,00 pa...

Anonymous by Not applicable
  • 4009 Views
  • 8 replies
  • 0 kudos

Voicemail From Home Phone

Is there anyway I can retrieve my voicemail from my house phone since Ive got no credit on my mobile to listen to the voicemail that was left for me.

Anonymous by Not applicable
  • 1789 Views
  • 2 replies
  • 0 kudos

Defining Free Landline Numbers

I changed to a new tarrif that allows unlimited calls to 10 landlines that begin 01, 02 & 03. These numbers should be defined online via My 02 account but 4 weeks later the link to do this has still not appeared despite the correct tarrif showing.Any...

Anonymous by Not applicable
  • 1854 Views
  • 3 replies
  • 0 kudos