Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115781 Views
  • 24 replies
  • 5 kudos

Resolved! O2 breaking the new EU directive over roaming prices

Hi all, I wonder if someone can tell me why O2 has not lowered its prices according to the new Eu Roaming Rules As it states on this site the maximum charge for a call in Europe while roaming is 29cents a minute (before vat). They convert this to pen...

Anonymous by Not applicable
  • 3069 Views
  • 16 replies
  • 0 kudos

Change data bolt on for iPhone - will it affect contract?

I'm currently on the O2 100 24 month tarrif and was out of contract at the end of June. I also have the The All Rounder for iPhone £6 500MB bolt on, which I'm perilously close to exhausting this month. I'm tempted to swap the bolt on to the The Works...

Anonymous by Not applicable
  • 3400 Views
  • 2 replies
  • 0 kudos

O2 Bills

Hey, im just wondering if o2 take out your payment for your contract at midnight? I'm only wondering this because they take out their payment the day i get paid and i get paid midnight, so im just panicing incase they do it at midnight and my money h...

Anonymous by Not applicable
  • 869 Views
  • 2 replies
  • 0 kudos

"SIM card not installed"

This afternoon, the message "SIM card not installed" came up on my iPhone 3GS, so I took out the SIM card, and re-installed it, and it still wouldn't show up. I've turned my phone on and off various times to try and sort it out but it hasn't worked. ...

Anonymous by Not applicable
  • 673 Views
  • 0 replies
  • 0 kudos

Pay & Go tariffs

How do you remove all existing tariffs so that when i top up no money is removed from my balance? I am going abroad and need money on my account but if i top up then the money is removed to pay for the tariff. i want to remove all tariffs

Anonymous by Not applicable
  • 893 Views
  • 1 replies
  • 0 kudos

travel europe turkey

hi, i have been on live chat where an advisor told me turkey would be covered under travel europe but it is not on the country list. Does anyone know if turkey is covered or if there is any other bolt on i could go for if not?

Anonymous by Not applicable
  • 2326 Views
  • 2 replies
  • 0 kudos

data bolt on

Could someone please explain to me why I have been bileed twice for my data bundle (basic 100mb p/m) its supposed to cost £3.00 per month but I'm being charged £2.50 twice. Not the end of the world I know, but one of the very annoying things of Sim o...

Anonymous by Not applicable
  • 1132 Views
  • 3 replies
  • 0 kudos

Cant upgrade online

Hi all I am now at the end of a 24 month contract and am due an upgrade which I have confirmed on automated service but am recieving the message in the upgrades section 'sorry you dont have any accounts to upgrade' is there any reason I cant upgrade ...

Anonymous by Not applicable
  • 925 Views
  • 1 replies
  • 0 kudos

sales calls

been getting a few latley from 01792455733 this is a ppi reclaim companyinformed o2 been reg with pref ref service for years rechecked to make sure im still on database came back yescalled the company up informed them i will be reporting them to the ...

Anonymous by Not applicable
  • 890 Views
  • 1 replies
  • 0 kudos