Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454192 Views
  • 2 replies
  • 2 kudos

Resolved! Online number porting form submitted twice

Hi guys, I recently started a new contract and wanted to port my number over from t-mob. I got the pac code ok.and submitted the online form on Thursday, it showed up successful. However I got no confirmation text or email at all.On the Friday, by 1p...

Kauface by Level 1: Joiner
  • 3701 Views
  • 5 replies
  • 0 kudos

Resolved! SIGNAL BOOSTER APPS

Hi guys1!Does any one now any app for boosting signal like finding the masts close and connect to one of them.I see that in my area is 2 masts but the phone only connects automaticly to one-GPRS.The other one is EDGE and it does not connect to it.

Anonymous by Not applicable
  • 7999 Views
  • 8 replies
  • 0 kudos

Resolved! Replacement Handset

I got handset as upgarde in January 2014, my handset deveoped faults. I left my handset with o2 store for repairs March 2014, the handset was lost/stolen between the repair shop and the o2 store.o2 store now want to replace lost handset with a recond...

Anonymous by Not applicable
  • 2350 Views
  • 8 replies
  • 0 kudos

iphone 5 very slow when using data

I have an iphone 5. I've noticed recently that a lot of the time my apps, facebook, twitter, email (anything involving data) isreally slow, and times out and doesnt refresh, and my mail pops up saying i have the wrong passwords etc. This carries on f...

Anonymous by Not applicable
  • 2529 Views
  • 7 replies
  • 0 kudos

Resolved! Auto top-up

I'm having trouble with the auto top-up on my phone. On the top-up date my allowance runs out well before it tops up - sometimes as long as 1.5 hours. Anyone else had this problem?

Anonymous by Not applicable
  • 1517 Views
  • 3 replies
  • 0 kudos

Call Alert

I keep getting (4 -5 times a day) a free 'Call Alert' from O2 referring to the same call. Switching the 'service' off by dialling 1760 has no effect, the alerts keep coming in. VERY ANNOYING!!

Anonymous by Not applicable
  • 1567 Views
  • 4 replies
  • 0 kudos

Resolved! pay monthly

why when i have an o2 contract i cant add another contract on to it as it keeps geting declined

Anonymous by Not applicable
  • 1456 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade now or wait until end of 24 month contract?

Completed a Web chat with an agent as my 2 yr contract is drawing to a close.I was basically told to hang on for the 3 months remaining as I will be offered a free upgrade at the end of my 2 years.What I need to know is, will the upgrade cause an inc...

Anonymous by Not applicable
  • 1536 Views
  • 2 replies
  • 0 kudos

Resolved! O2 complete incompetent.

O2 are becoming a waste of time, twice I have been charged for alleged picture messages to 0000000000001234 when I haven't sent any.All I get from customer services is that for privacy reasons they cannot disclose the number.I am now told that it's a...

Anonymous by Not applicable
  • 3766 Views
  • 16 replies
  • 0 kudos

Resolved! unable to view bill

I've had my phone for 4 months now and have never been able to view my bill. I can get to my account page but it says I have no valid products registered with this account. I have tried to get it sorted twice but it has never been resolved. Have just...

Anonymous by Not applicable
  • 1874 Views
  • 2 replies
  • 0 kudos