Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18777 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 190117 Views
  • 2 replies
  • 2 kudos

Resolved! "Details don't match" when trying to upgrade at Carphone Warehouse

I've been in touch with Carphone Warehouse with regards to upgrading, but they're telling me that their systems are saying that my details don't match with. I've been through my O2 account and given identical details to CW.I received my last bill of ...

Anonymous by Not applicable
  • 3771 Views
  • 10 replies
  • 0 kudos

Resolved! Find my lost Samsung

Hi Does anyone know if i can get photos off a lost samsung phone? ThanksRachel

Anonymous by Not applicable
  • 1921 Views
  • 6 replies
  • 0 kudos

Resolved! Leaving O2

My contract with O2 finishes on the 7th November 2015 I do not wish to continue with O2 as I have found a better deal elsewhere .I do want to keep my number and to follow the correct procedures to do so.When do I contact O2 Customer Services so as no...

Anonymous by Not applicable
  • 2263 Views
  • 5 replies
  • 0 kudos

Resolved! Changed to Sim only

I recently changed my contract from a pay monthly (including phone) to a sim only deal on the same number etc. My calls and texts work fine however I cannot access mobile data despite having 1gb of usage remaining. Any ideas? Thanks in advance

Anonymous by Not applicable
  • 1521 Views
  • 1 replies
  • 0 kudos

Resolved! Can't top up via web?

I have recently ordered the free £10 Bundle sim as thoroughly fed up with EE after they cost me £50 credit, and want to shift over to this card. It says all I have to do is top up and it'll activate, but I can't top up via the web, it goes processing...

Anonymous by Not applicable
  • 1718 Views
  • 3 replies
  • 0 kudos

Resolved! NHS discount and pay as you go??

Is the NHS discount any benefit to someone who is Pay as you go? Or would I be better off going on contract to get the benefit of the discount? Can the NHS discount be used to buy a new Handset or is it only to be used when paying bills on your month...

Collz by Level 1: Joiner
  • 2296 Views
  • 1 replies
  • 0 kudos

Excessive bill.

Excessive bill due to phone being mistakenly left on, and no warning received when monthly limit reached.

Anonymous by Not applicable
  • 1694 Views
  • 6 replies
  • 0 kudos

Shocking service from o2.

Well where do i begin, ive been with o2, payngo, montly for over ten years, spent thousands of pounds with them in the process, and this latest issue has been the final nail for me. Ive been using iphones since they released. paid over the odds for t...

Anonymous by Not applicable
  • 1692 Views
  • 6 replies
  • 0 kudos

O2 ignoring cancellation of my account and I have moved overseas

I have been trying to cancel my account since July. Called at the beginning of July to cancel and was told it would be effective 8th August with the 30 days notice I gave. Even went into O2 shop on August 7th the day before I left the country and was...

Anonymous by Not applicable
  • 1434 Views
  • 3 replies
  • 0 kudos