Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116262 Views
  • 24 replies
  • 5 kudos

My service is back

My service returned at 1.30am and so far has it has remained but not confident it won't go off again.

Anonymous by Not applicable
  • 1141 Views
  • 6 replies
  • 0 kudos

Customer service? What customer service?

I totally understand you have a problem. However, the lack of information you have offered is shocking! Worse still is that you are allowing all of this negative feedback appear on your page without valuing your customers enough to answer their queri...

Anonymous by Not applicable
  • 1859 Views
  • 11 replies
  • 0 kudos

Disgrace !

Both my work and personal phones are with O2 and have worked flawlessly all day.I have not missed any "important" calls, I've texted and emailed freely and even checked my eBay account twice this afternoon.After reading the many threads relating to t...

Anonymous by Not applicable
  • 777 Views
  • 1 replies
  • 0 kudos

No network coverage

Hi I am using samsung galaxy s3. Today at around 1600, suddenly I lost network. Tried rebooting several times. Also removed the sim and inserted it again. Still no network! Any issues??

Anonymous by Not applicable
  • 7990 Views
  • 66 replies
  • 1 kudos

Mobile data wont work on my phone.

I recently got a Nokia Lumia 800 on contract pay monthly and my texts and calls work, however my data doesn't. Any help would be much appreciated. Thanks, Seb.

Anonymous by Not applicable
  • 2367 Views
  • 2 replies
  • 0 kudos

No signal

I have had no signal since about 7pm. It is now 11.30. Is it my phone (Galaxy SIII) or is it O2?

Anonymous by Not applicable
  • 2612 Views
  • 26 replies
  • 2 kudos

signal up and down but calls not allowed

hi everyone, I know o2 are having some problems at the minute but ive got a normal signal, and o2 is showing as my network but when i try to ring or text my phone keeps telling me its not allowed. Is this the same problem everyone else is experiencin...

Anonymous by Not applicable
  • 2649 Views
  • 5 replies
  • 3 kudos

Resolved! VERY BAD TIME

I haven't got signal since 3pm today, at this time I am expecting a lot of phone call from a jobs I applied for in the last couple of days. hope when I wake up at 7am in the morning everything back to normal, otherwise people cant wait more then than...

Anonymous by Not applicable
  • 1393 Views
  • 5 replies
  • 1 kudos

o2 Network down

Solution simple for pay n go customers - get a new SIM card from another network service provider !! ..... getting a bit fed up of o2 now. No service for 0ver 8 hours with not so much as a public acknowledgement or apology .... come on o2 !!!!

Anonymous by Not applicable
  • 4191 Views
  • 10 replies
  • 5 kudos

No signal!!!

Hey, really frustrated about the severe lack of signal today. In my work I am constantly using my phone. This has made me lose a days communication from people which is going to add stresses later in the week!!! Compensation!!!!!!

Anonymous by Not applicable
  • 895 Views
  • 4 replies
  • 2 kudos