Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I hate it too

I hate O2. I have spent about 2 hours trying to get help but keep being disconnected. Just been on phone for 32 minutes tonight then disconnected. Why is this happening, possible because I want to give notice that I will not renew my contract with th...

Resolved! Billed For Cancelled Line

Oh dear! Automation is a wonderful thing, but it looks like I have been billed for a cancelled line. £42 has come out of my account today for a line which was live for less than a week. Any tips on the fastest way to get this money back? Calling 202?

Resolved! Calling a UK mobile in Germany

Does anyone know how much it would cost to ring a UK mobile (3) in Germany from an o2 contract phone?

Resolved! Old iPhone 3GS & Pay-As-You-Go

I am currently on 24 month contract with O2 with my Xperia Z1 (my 4th contract phone). I have an old iPhone 3GS (was my second contract phone with O2) which is sat in its box doing nothing. I am looking to give this phone to my dad for keeping in the...

O2 mid term rise v ofcom ruling Facts

Loads of threads over this but the salient points are1 Ofcom rules apply from 23rd Jan 2014 and allow for price rises http://consumers.ofcom.org.uk/2014/01/checklist-when-taking-out-a-new-phone-or-broadband-contract/ This line beyond what you agreed ...

Resolved! all you can eat data

Why is it that 02 doesn't have all you can eat Internet data like 3 does. I live rural the only way i can get any Internet is through my phone the data packages is totally useless, i am currently paying extra just to get a pitiful extra 1 gb of data

Resolved! Christmas Bonus of free £20.Saw promised a free top up never got it...

Christmas Bonus of free £20.Saw promised a free top up never got it.I was speaking to 02 last month who promised I would receive the Xmas free bonus of £20, on the 4 the of January and when I connected them it was supposed to be on the 31st of Januar...

Resolved! christmas bonus

Anyone know what's happening about the "Christmas Bonus" we are supposed to have through O2 Rewards

Resolved! trouble cancelling

back in November my contract was due to end and I decided I did not want to renew so I went online and after about an hour of 02 trying to get me to have a new contract actually got it that I didn't want to stay with them. I asked for the puk code to...

Resolved! Payments

Why each month am I having to contact O2 because they have failed to take correct amount from my bank. £26 in credit so expected no payment to be taken this month. Check bank today £25 taken. Now will get the standard answer will sort it for next mon...

O2

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