Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I wonder if anyone can help. Recently visited Australia and I was out of credit (through roaming charges again). I put a £20 top up on at 06:46, went online and posted a single photo and status to Facebook and I then got another message from O2 a...
Hi, I've had nothing but trouble with my account management since I took my second device in July 2014 and after a period of repeated disconnections (payment failed due to being requested from old bank account, brought up to date by card and still di...
I found a list showing £3 per MB on their tortuous website. Is this really correct?
Also, I received a message that the paccode I submitted to O2 when I signed a new contract this Saturday was invalid. An email was given to resend the correct paccode, which I have done, having contacted my previous provider. It would be good to have...
I have been trying for months to stop the annoying texts with offers from O2. Whenever I phone the number provided, I get a recorded message telling me that my number has been withheld, so they can't stop the texts. My number is not withheld when I p...
If I sign up for a refurb handset on refresh (24 months) what happens if there is a problem with the handset after the initial 12 months warranty?
Does any one know if o2 supports 4g on the wileyfox storm?
So I went to O2 on Friday to upgrade, and I got a new iPhone. With that, came a new SIM card. Because I wanted to keep the number, I was instructed by the sales assistant that I should call up, terminate the current contract (one month to go) and tra...
Please can you assit me in updating my email address as I am leaving my current employer thus I want emails to be sent to my home account from now on. ThanksAndrew
Hi - had 2 texts from O2UK in the last few days, both with attachments. Haven't opened either.One was called BF_03_Game_MMS.mp4; the other was DF6016_BF_01_HERO.GIF anyone else had them, or knows what they are?
