Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454842 Views
  • 2 replies
  • 2 kudos

Resolved! International call barring

Is international call barring facility available with O2 pay monthly mobile contracts?

Anonymous by Not applicable
  • 17908 Views
  • 15 replies
  • 0 kudos

Resolved! How to delete sim/account

Hi wondering if a community officer can help me delete my sim and online account dude to me leaving o2

Anonymous by Not applicable
  • 8183 Views
  • 8 replies
  • 0 kudos

Resolved! Warning Hidden Charges

I have just been checking my Direct Debits [who does check them?] and found that i pay O2 twice - my line charges which are highlighted and in bold on my bill plus an additional £25.00 for the purchase of the phone ... thats £600.00 over 2 years ... ...

Anonymous by Not applicable
  • 1925 Views
  • 3 replies
  • 0 kudos

Resolved! Ending contract

Hi! I've had a lot of signal problems with o2 in my area over the past few months and long story short they have agreed to cancel my contract without the termination fee.However, they have asked me to reply to their email to confirm this. The email w...

Anonymous by Not applicable
  • 2877 Views
  • 4 replies
  • 0 kudos

Resolved! Direct debit issue

Hi all, I have a payment due tomorrow but thanks to my employer my wages wont be going in until thursday ( 6 days late ) does anyone know if i can just ring up and pay by card? thought it worth asking before i call and wait on hold for ages thanks

Anonymous by Not applicable
  • 4489 Views
  • 8 replies
  • 0 kudos

Resolved! Loyal O2 customer

I've been with O2 for many years. Recently smashed my phone mid contract so opted to pay off balance and upgrade.In doing so O2 have taken remaining balance but my order is "still in progress" I'm assuming. Credit check.Bad news for me as my credit h...

Anonymous by Not applicable
  • 2927 Views
  • 8 replies
  • 0 kudos

Resolved! PDF bills - downloading issues

I use Firefox as my browser and up until the end of Feb, it was no problem to go to the O2 website, my bill, view my bill section and download the pdf of the itemised bill, view it and then save it as a PDF file to my own computer (for later use in a...

Anonymous by Not applicable
  • 4150 Views
  • 4 replies
  • 0 kudos

Resolved! o2open discount only applied to tariff not handset

I'm in a bit of a pickle, i've recently come back to o2 and taken out a new contract online.A family member gave me a code which was for a 30% discount on the plan, unfortunately nowhere during the process of ordering or activating this discount in s...

Anonymous by Not applicable
  • 3100 Views
  • 4 replies
  • 0 kudos

Resolved! missing text messages

I am having problems recvieving text messages from other o2 users. Sometimes they do come through eventually but generally they seem to vanish into the ether. I know a friend sent me 2 messages yesterday and I have received neither

Anonymous by Not applicable
  • 3426 Views
  • 5 replies
  • 0 kudos

Resolved! Making a payment towards your phone plan

Hi guys,Tried searching but couldnt find a discussion matching my query.Basically I want to make a payment towards my phone plan to bring it down as I'm selling the tablet that came in the tablet/phone bundle offer. So if I want to pay lets say £200 ...

Anonymous by Not applicable
  • 4287 Views
  • 4 replies
  • 0 kudos