Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 03000 calls

Are these calls included in my monthly mins?

Resolved! Help with Simplicity tariff

Hello,I have a Nokia 100 phone with a simplicity SIM which I top up now and again, and pay £10 a month for 100 mins and 500 texts (no data because i don't use the internet on my phone). And i'm very happy with it - The problem is I wanted to buy anot...

Resolved! Switching numbers between two contracts

Is it possible to swap the numbers between two contracts? My wife has just been started a new job and has been given a mobile to use (on another network) that her company will pay for, including all person calls, text and data. As she has always kept...

Resolved! new s4 comes with screen protector.. new phone ??

just recived my new s4 the phone has a screen protector fitted .. never had this b4.. is this usual?.. the box was sealed but under closer inspection it was covering another broken seal.. am i paying full price for a reconditioned phone ??

Resolved! Upgraded - new number?

Hey all, just upgraded my phone (from Samsung s3 to an s5!) Do I get a new number or will I have to keep the old number? A new number would be awesome....

Resolved! Upgrading my phone through o2 website. what is the process to keep my phone number?

i'm presuming this is all done for me, by o2, and i dont have to worry - but i can't find any information and i like information! i'm about to click to complete my upgrade. this means a new phone (from Galaxy s3 to HTC one m8) and a new tariff. The w...

txt from 02 re: upgrade & Lumia free wireless bundle offer questions

My upgrade isn't due to August but got a text today from o2 saying 'Guess what? You don't need to wait to upgrade to the latest phone.You can do it now. Even better, theres an exclusive offer coming your way. We'll call you soon' Has anyone else had ...

E-Top Up Cards - Availability

The page:http://www.o2.co.uk/topup says that one of the ways to top up is via E-Top Up card. But the card itself isjust out of stock...I checked several places in Yorkshire inc. O2 stores and it's just unavailable.So is the information on the above w...

Resolved! Pay Monthly Data Allowance

Hoping somebody can help. I got a text today telling me I'd used all my data allowance for this month. Downside is that my new month allowance doesn't start till Friday. I thought that it'd be fair enough, I'd just have to pay for anything I used bet...

Resolved! O2 Refresh Order

Hi, I have just tried to upgrade online and got all the way through to the delivery options etc, and the screen said somethign about there being a problem. However, upon checking my bank account, the early repayment for o2 refresh has been taken. i h...

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