Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! accounts

I have 4 02 accounts paid by direct debit and am using the banks switching service to transfer from halifax to barclays all 4 show as having gone from halifax the money is not "pending" its gone then dd cancelled but while 2 are agreed as having been...

GPRS help

Hello. Iv asked a O2 guru this question before and got no help..I don't get any GPRS signal at all. I can only use iMessage and any apps when I'm connected to wifi!It never used to be this bad.When out and about I have to turn cellular data off, so t...

Resolved! Voicemail while Roaming

I forgot to turn off my voicemail before leaving the UK and now want to turn it off, can anyone please help me how to do it? Second, I am in the US so does anybody have any idea how much would it cost to listen to voicemail here? Cheers guys! Hopeful...

O2 Tried To Take Final Bill Direct Debit Twice

Apologies in advance, this thread is probably going to be a mini rant rather than actually seeking help as I've already taken steps to hopefully resolve the situation as I'll cover at the end.Woke up this morning to an email alert from my bank inform...

GO10 bundle

There is no answer service retrieval in the bundle ie, buy a £10 bundle pre pay for 75 minutes call time, then you still have to pay 15p to get your message. Whaqts the point of that when you have already paid. Not good !!

I know, patience is a virtue.

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Resolved! NUMBER TO DIAL FROM INTERNATIONAL NUMBER

Hi All I have moved abroad and I am looking to cancel my existing contract. I no longer use the number that the contract is connected to. I am trying to find a number for 02 customer services that I can call from my international new number with no l...

Resolved! Upgrade problems with verification code

I have been trying to upgrade for 3 days but when I go to checkout I am asked to input a code that is sent to me, but it never arrives, after 2 attempts it locks me out for 24 hours, I have done live chat and phoned 202, but neither can issue me a co...

Resolved! changing my payment date

Hi Can anyone tell me if I can change my date of payment online? Thanks

Resolved! Online number porting form submitted twice

Hi guys, I recently started a new contract and wanted to port my number over from t-mob. I got the pac code ok.and submitted the online form on Thursday, it showed up successful. However I got no confirmation text or email at all.On the Friday, by 1p...

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