Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Wanting to move to a sim only contract

Hi, My contract is due for renewal 10th January, I want to switch to a sim only contract as I'm happy with the phone I have right now. However, I can't seem to find any information out on how to get this done. Can anyone point me in the right directi...

Getting Charged For Internet When Using Wifi

There are numerous threads about people being charged (usually 31 per day) by O2 for data usage even though they are using wifi. The problem here is that you will almost certainly have your cellular data turned on. Even if you are not using your phon...

Resolved! Paying my LenD a Pound

I wish to pay the £1 back before the expiry date tomorrow How do I do this

Resolved! Phone Plan Invoicea

Hi All, Can anyone tell me how I get the current months phone plan invoice. I don't want the total payable, neither do I want what I've paid so far. I need an invoice for the current month only. O2 don't understand what I want and keep sending me my ...

Resolved! 02 double data??

Hello all, I've found on the internet that 02 are offering "double data" for an extra £5 you can double your data each month. So that would be an extra £5 for 1GB of extra data for me. That'd be delightful... But when i log into my 02 account it only...

Resolved! leaving o2 pay and go

Hi looking for some advice. my main aim is to change network but left various things too late. My situation is that I left less than 30 days till my o2 pay monthly expired and didnt want to roll over. so I thought to avoid this I got them to move my ...

Resolved! change tarrif to another country

Does anyone know if its possible to change your pay monthly tarriff over to another 02 tarriff in another country?For example if I moved from the uk to Ireland could i move my account over to the other countries network?

Resolved! Moved number to new sim and tariff, account displays wrong number

Hi I purchased a new Nokia 625 with a new sim after upgrading from an old Nokia 6500, this morning I transferred my old number to the new sim and all appears fine on the phone but I went login to "my account" on the o2 sign in page, it's still displa...

Resolved! Please reduce Call Rates to Philippines

My wife and I have been a very loyal PAYG O2 customers for almost 6 years now. Most (99.9%) of our 3rd party calls are international calls to mobiles in the Philippines. We feel that the people calling the countries like India, Singapore, Hong Kong, ...

Resolved! Contract

Thinking of getting a pay monthly contract but i wondering if i do change my mind or whatever is there a cooling off period ? thanks

O2

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