Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

WORST NETWORK EVER

I've been on most networks in the UK,and I must say,NEVER AGAIN,has toBe the worst network ever,always dropping calls and 3G ,customer services are rubbish,never tell the truth.and Avnet got a clue what they on about,....do this,do that,on my 5th iph...

Resolved! UPGRADE OFFER, 02 have not got a clue

Received an email today from o2 regarding price increases. Not happy but just have to live with it. Here’s the best part. In my email it mention I can get an upgrade now without a penalty charge J. Called o2, they had no idea about this. Sent the ema...

Resolved! two pay monthly contract phones upgraded with 30 days of each other and billing all wrong

How can you get O2 to rectify their mistake. I have spoken to them in India and South Africa, conversed with the complaints team, stopped my direct debit with O2 approval and now my phone is on the "black" list. No one has any common sense

Resolved! Cancelling contract early and starting a new o2 contract?

Hi, I currently have a pay monthly 24 month contract with o2 on my blackberry.It doesn't end until June 2014.However, I would like to cancel this contract and start another o2 sim only pay monthly contract to go in the new iPhone 5s handset I have al...

Resolved! o2 and how they work

let me tell you something.. you are quick to let me pay my bill with my prepaid mastercard yet wont let me open up a contract and for what you originally let me open a contract for a rubbish phone with my card!!!and i hardly call out ..im disabled an...

Resolved! Charges for using a smiley in your text

I just queried why my bill is unusually high and have been told 02 now charge just over 29p if you put a smiley on your text. This is horrendous, it will make me consider leaving 02 when at the end of my contract, this is so unfair I am so annoyed, I...

Itemised received calls/texts?

Is it possible to get an itemised bill showing received calls and texts? I know you can obviously get an itemised bill for calls and texts sent but this doesn't include any received ones.Short of it is that I'm in dispute with a maintenance company o...

E-mail on PAYG Nokia 6300 (for time being)

Looking at trying to get e-mail but keep getting "subscribe paket data" message. Doesn't the PAYG contract with 250-Mb allowance allow data from e-mail?

I hate it too

I hate O2. I have spent about 2 hours trying to get help but keep being disconnected. Just been on phone for 32 minutes tonight then disconnected. Why is this happening, possible because I want to give notice that I will not renew my contract with th...

Resolved! Billed For Cancelled Line

Oh dear! Automation is a wonderful thing, but it looks like I have been billed for a cancelled line. £42 has come out of my account today for a line which was live for less than a week. Any tips on the fastest way to get this money back? Calling 202?

O2

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