Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 02 Refresh Web Payment issues

I would like to let the powers that be that their website does not let o2 refresh customers pay their tariff and phone plan. After paying my bill online manually i discovered that it put all funds towards the tariff, and i have been pestered 3 times ...

Resolved! Can I get my old o2 phone number back?

Hi,I had a Samsung gts 5230 with payg sim for a long while.I recently bought a Samsung Gt 19505, and the guy in the shop sliced my old sim intoa smaller micro sim which did not work after many attempts, so I put a new O2 sim card (spliced again) andm...

Resolved! How many texts and minutes do I use?

Is there a way I can find out how many texts I send on average each month? And minutes I use? I currently have unlimited on both but need to get a new contract so want to work out what I need. I know how much data I use but cannot find texts and minu...

Resolved! NETWORK UNLOCK UNSUCCESSFUL

OK, quick background to the story. Current O2 customer for over a decade. I live and work in Germany and was back in the UK in February 2014 on a works course and decided to get a new mobile. Samsung S3 Mini, £130 on PAYG, a lot cheaper than in the G...

Resolved! To PAYg or not to PAYg!

Some background. I have been with O2 since it was BT, a long time ago (might give an idea of my age, yes slightly senior). I have always been on PAYg because I didn't feel it was worth it to go on contract in those days as I only ever used it as a "e...

Cancel all diverts, turn off answering service

HiI understand I need O2 to:Cancel all call diverts.Turn off answering service.Please can someone do this for me!

Resolved! 4g

If I take out a 4g contract will the phone still work in a non 4g area until 4g comes in

Resolved! O2 Open, How does it work?

Hi all, My employer is part of the O2 open scheme, and as such I can get a 30% reduction on plan costsWhat I am unsure about is how it works!Is the offer available for any phone & tariff or is it just ones that they want you to have?I know iPhone hav...

Resolved! extra charges on my bill

Hello, on my latest bill i have been charged extra on my text messages. i dont know why because i have unlimted texts and i havent text anything else that may have charged me. can someone help me please ?

Resolved! No service

Paid monthly but mobile showing no service. What do I need to do?

O2

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