Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! call limits and a block on calls when monthly limit is reached

have searched around and not found an answer to this ...is there any way of setting a limit (either time or money) on any phone call made? so that, for example, you need to 'press X on keypad" to continue once you reach your notional block.thanksjohn

Resolved! Fuming with o2. What can I do?

I started my contract in April 2013 on a £32 a month tariff with 750MB of data. To cut a long story short, every month since then I've been going over my limit and making my bill come up to about £60 a month because I've been purcashing the overprice...

Resolved! Problems with Pay Monthly iPhone 4

Hello All,I am hoping that someone might be able to shed some light on a problem that I have with my iPhone 4. Over the last couple of weeks (I have had more than 1 year of trouble free service), I have been told by the people who call me that when t...

Issue with mast where i work

We have a mast on our building at work that has always been dodgy. Calls/texts are fine but data can cut out and according to the o2 status its had a high demand status for many months. Seems that has sort of been fixed now though, until this last we...

Resolved! Remove settled 'Default' on credit file from O2, from 3 years ago.

Hi All.My partner had an old O2 contract from several years ago.She had a few issues with her account and ended up having a Default placed on her credit file from O2.This Default and debt was eventually sorted and paid in full 3 years ago an dwe thou...

Resolved! What is a standard call

Hi what is a standard call please? Is it mobile to landline? As on my contract it says standard calls are included

4G Roaming

Hi All, Has anyone come across or heard anything about 4G/LTE roaming being available? Or is it still under consideration? TaAndy

Resolved! How to turn off the voicemail?

Hi! Can someone, please, guide me through the steps to remove voicemail when Im abroad? I dont have a Tugo account. Thank you!

Resolved! New phone and No service

I have waited for the 48 hour switch over time from first turning on my new phone, Its an Iphone 5S so I had to use the new smaller sim card. This time is now finished and I still have no service, but my old phone still does, will I have to go into s...

Resolved! Layout of bill is incorrect

Is anyone else having problems displaying their bill correctly on the O2 website and on pdf downloads?I've been trying to get a printout of a bill which I need for a casback claim with very little success. If I view the bill on a webpage, under the t...

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