cancel
Showing results for 
Search instead for 
Did you mean: 

New order accepted or not?

Anonymous
Not applicable

hello i recently just ordered a htc on a 24 month contract and i have done all the details got an email saying welcome to 02 but it has been an hour and i have not recieved the dispacthed email have i been accpted confused ?

Message 1 of 4
1,722 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151742 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
You won't get a dispatch email immediately as your order will have to be processed and sent to the relevant department for picking and packing etc, but, if you are wanting any further confirmation use the attached link to contact CS via one of the methods listed http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,728 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151742 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
You won't get a dispatch email immediately as your order will have to be processed and sent to the relevant department for picking and packing etc, but, if you are wanting any further confirmation use the attached link to contact CS via one of the methods listed http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,729 Views

Anonymous
Not applicable
Also look in your spam e mail folders as sometimes they drop into there. 😄
Message 3 of 4
1,724 Views

jonsie
Level 94: Supreme
  • 95610 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If the welcome email went into the inbox then any despatch email will also go there.

Message 4 of 4
1,715 Views