Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 262155 Views
  • 2 replies
  • 2 kudos

Resolved! Upgraded - new number?

Hey all, just upgraded my phone (from Samsung s3 to an s5!) Do I get a new number or will I have to keep the old number? A new number would be awesome....

Anonymous by Not applicable
  • 1662 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrading my phone through o2 website. what is the process to keep my phone number?

i'm presuming this is all done for me, by o2, and i dont have to worry - but i can't find any information and i like information! i'm about to click to complete my upgrade. this means a new phone (from Galaxy s3 to HTC one m8) and a new tariff. The w...

Anonymous by Not applicable
  • 1557 Views
  • 4 replies
  • 0 kudos

txt from 02 re: upgrade & Lumia free wireless bundle offer questions

My upgrade isn't due to August but got a text today from o2 saying 'Guess what? You don't need to wait to upgrade to the latest phone.You can do it now. Even better, theres an exclusive offer coming your way. We'll call you soon' Has anyone else had ...

Anonymous by Not applicable
  • 3115 Views
  • 18 replies
  • 0 kudos

E-Top Up Cards - Availability

The page:http://www.o2.co.uk/topup says that one of the ways to top up is via E-Top Up card. But the card itself isjust out of stock...I checked several places in Yorkshire inc. O2 stores and it's just unavailable.So is the information on the above w...

Anonymous by Not applicable
  • 12641 Views
  • 21 replies
  • 0 kudos

Resolved! Pay Monthly Data Allowance

Hoping somebody can help. I got a text today telling me I'd used all my data allowance for this month. Downside is that my new month allowance doesn't start till Friday. I thought that it'd be fair enough, I'd just have to pay for anything I used bet...

Anonymous by Not applicable
  • 3188 Views
  • 11 replies
  • 0 kudos

Resolved! O2 Refresh Order

Hi, I have just tried to upgrade online and got all the way through to the delivery options etc, and the screen said somethign about there being a problem. However, upon checking my bank account, the early repayment for o2 refresh has been taken. i h...

Anonymous by Not applicable
  • 1878 Views
  • 6 replies
  • 0 kudos

Resolved! Can monthly upgrade phone to be used as pay as you go

Hi,Apologies if this in the wrong location but here goes.I have currently a Sony Tipo and have now upgraded phone to Nokia Lumia 630. But as I'm happy with the Sony I'm wondering if the new phone can be used by my wife as shes on a pay as you go cont...

Anonymous by Not applicable
  • 4605 Views
  • 10 replies
  • 0 kudos

Resolved! Phone mast not working for3 days

I am currently staying at a friends house and have not been able to use my phone since Friday afternoon. I never realised it was so difficult to contact O2 if you have a problem, there isn't even a telephone option for faults. I tried to ring but was...

Anonymous by Not applicable
  • 2014 Views
  • 7 replies
  • 0 kudos

Resolved! Prefer truth not waffle!

I have managed to accumulate an extra £10 on my standard bill, basically for something that is not quite clear.My Nokia 920 (or me using my N920) managed to send 11 mms messages at the same time to the following, and NO I do not have any groups set u...

Anonymous by Not applicable
  • 2918 Views
  • 13 replies
  • 0 kudos