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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237599 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling

I want to cancel my contract. I have the o2 sim as part of virgin tv deal. I don’t use the sim so can’t log in to my o2 account as I can’t get the security check number.

Jonnyb82 by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling plan

Hi ! This is Denisa, I have an issue with my rolling plan, today was supposed to take the money from the account but I didnt have them. And now I did a top up with 20£, as the rolling plan, but I dont know where I should press to take the money and r...

Denisa08 by • Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Confirmation email

I have ordered an iphone a few hours ago and recieved the contracts document email but i havent recieved the confirmation email. Is this due to me only just opening my account when getting the phone? I selected the click and collect option so does th...

O2 now credit checking for upgrades?

I went to upgrade my phone last night everything went as I normally does until I had a message saying "We need to process your application this could take up to 24 hours" I also had an email saying the same thing. I thought this was an error so went ...

Txt messages

My txt messages are sending twice. Can’t see it my end. 

Resolved! VAT billing

How can I obtain a VAT invoice?

Robin1963 by • Level 1: Joiner
  • 1598 Views
  • 9 replies
  • 1 kudos

Resolved! Add Insurance

I just upgraded my phone and it wouldn't let me add insurance. How can i add?

Resolved! Login

The phone number to verify my account is the wrong number 

Resolved! Data problem in DE13 8 area on multiple devices

I've been having trouble with data in the Barton-Under-needwood area in Staffordshire. I often get a strong Edge signal showing but no actual data is working. I've downloaded the My Network app and reported the problem a few weeks ago but heard nothi...

Sammy_boy by • Level 6: Acolyte
  • 2765 Views
  • 16 replies
  • 0 kudos

data

My internet is always down and there is never any signal

Ca5 by • Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos
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