Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data allowance did not reset

Hi Today is my monthly billing date, but my data allowance did not seem to reset. Live chat says that it did reset, and I've already used 1.5 GB of my data :) That's funny as since the yesterday's evening my phone was in flight mode and on my home wi...

Resolved! Restore a deleted text message

How do I restore a deleted text message, once upon a time, you used to be able to log on and read through your old texts through o2, now you can't, or can you?

Resolved! xperia Z not sending mms

Hi all. I've had trouble with mms with this phone forever? It won't send mms messages, I've had the download text for settings and manually checked them against a previous post for MMS settings, but still no joy! Can anyone help? Thank you

Resolved! Click and collect delivery status

Hello all,my click and collect order says it's 'completed' under the my orders section of my O2, but I'm yet to recieve a confirmation email/text. Does this mean that it's arrived in the store? Thanks in advance, mike

I paid my bill already why my phone is switch off

I have a question,I paid my last bill two days ago and I still can't give a call? When you switch on my phone?

Resolved! Setting up new phone

Hello everyone. I took out an O2 sim only contract this morning in my local store. I'm porting my number (from T-Mobile) and understand the changeover will be on Tuesday. I'm currently using another phone with my T-Mobile sim in and am going to start...

Resolved! Tesco Mobile coverage

Hi, Google results from a few years ago say that Tesco Mobile has the exact same coverage as O2 (some bulk buy discount myth). Yesterday some O2 person cold called me (sniffing out numbers on the network?) trying to sell me a contract & told me that ...

Been trying to speak to anyone at 02, now bored and want to cancel.

Have been on hold for over 3 1/4 hours in total, originally wanted to upgrade but now can't be bothered. It's a shower, unable to get through, it's emabbarsing.

Resolved! How do I get on live chat to pay my bill ???

Please help

Forgot to back up contacts

Just swapped sim from old phone(not an iPhone ) into an iPhone 4s - all contacts should be on sim but iPhone shows zero contacts ! Have I lost them?

O2

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