Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 110535 Views
  • 15 replies
  • 5 kudos

£1 charges taken off to daily usage

Hello, i've just bought an iphone 3g, had to have new sim card, on the simplicity tariff, £5 for unlimited texts, when i put the card into phone a message from O2 came on saying for £1 i can use net for one day, something like that and took a pound o...

Anonymous by Not applicable
  • 17008 Views
  • 6 replies
  • 0 kudos

iphone 4 data allowance gone up?

Hello, have just noticed my data allowance is now 4GB when it has always been 500MB im on the O2 40 on iphone 18 month contract has this happend to anyone else? it doesn't say ive been charged just wondered if it was just me. Thanks.

Anonymous by Not applicable
  • 844 Views
  • 6 replies
  • 0 kudos

O2 Wifi from USA

Hello there,got a slight problem i need help with.i flew into usa yesterday used my phone for about 1min and was charged £6.77 data usage which is fine i knew it would happen turning off data roaming and 3g str8 the way before and after.but then i ar...

Anonymous by Not applicable
  • 2078 Views
  • 9 replies
  • 0 kudos

Want to make life easier?

get an iphone. if you already have a phone. swap it for an iphone.if you already have an iphone, buy another. then you have 2.

Anonymous by Not applicable
  • 872 Views
  • 19 replies
  • 0 kudos

Old Tariff 4 for 1 text abraod and blackberry/iphone

Hi thereGot some questions hope someone can help me....well the time has come for me to upgrade my mobile and the main reason i choose o2 is because i am cabin crew and use my phone abroad and like the fact u can get the 4 for 1 text abraod etc...I s...

Anonymous by Not applicable
  • 1462 Views
  • 44 replies
  • 0 kudos

FURIOUS about prank calls.

5 months ago I started receiving prank calls... in the beginning, up to 100 a day, and now it's dwindled (ha) to around 10 a day. By day, I mean from 9am to 4 30am. It's getting STUPID. Five months is ridiculous. Anyway, months ago I spoke to o2, who...

Anonymous by Not applicable
  • 2974 Views
  • 6 replies
  • 0 kudos

Phone cut off

HiI am a pay monthly customer who has been with o2 for 11 years and am now on a simplicity monthly tariff. Last week I got a text and an automated phone call saying I was in debit on my account and I should pay or be cut off. I spoke to an o2 person ...

Anonymous by Not applicable
  • 6125 Views
  • 20 replies
  • 0 kudos

iPhone 4 Contract help

I have a 24 month contract until September 2012. Unfortuntely I lost my iPhone 4 back in May (now believed to be stolen) and my insurance didn't cover the accidental loss as I did not report it to the Police within 24 hours (I thought it would turn u...

Anonymous by Not applicable
  • 884 Views
  • 7 replies
  • 0 kudos

Simplicity for iphone - i'm still on unlimited data?

I took out an iPhone simplicity sim only 12 month contract on the 27th of June. I was told that I would have a data cap from the 1st of october. However, it's now the 10th and I still have unlimited data. I didn't get a text about it or anything eith...

Anonymous by Not applicable
  • 917 Views
  • 20 replies
  • 0 kudos

Do you incur a penalty for paying up your contract early?

I need to change network badly. I've had nothing but trouble with o2 since my latest upgrade. Got a HTC desire. First was faulty, so replaced it after 6 days. 9 days later, same problems. Took it back and was told that the store couldn't do anything,...

Anonymous by Not applicable
  • 1554 Views
  • 8 replies
  • 0 kudos