Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Swap Sim

Hey guys, I recently broke my iphone 4s and have an iphone 5 as a replacement. I want to swap my sim in a hurry but the only way they let you do it online is by texting you a code - I cant receive a text as the phone is broke and I dont have an alter...

Bill Higher Than Expected

My bill is meant to be £37.99 a month and for the last few months it seems to be nearer to £47. For one of the months I was on holiday so I understand that but there are no other reasons, how do I find out why I'm being charged so much more?

NO SERVICE

My i phone 4 has just started exhibiting No Service in it's top left hand corner for no apparent reason, I am in credit and the phone is charged. I have tried switching off and back on to no avail! Can anybody help please? Nick Young

Resolved! How do you cancel?

Hi folks, How on earth do you cancel? Just been kept waiting 37 minutes on the phone to get through to cancellations. (Option 2 I think it was) Sorry, but I can't sit on the phone for an hour just to talk to someone. Would cancelling the direct debit...

Longest Phone Call?

A couple of years ago, I managed just over a 4 hour phone call to a colleague at work and that was travelling from Cardiff via Birmingham back to Huntingdon. He was coming back from Leeds back down the M1 doing a few jobs on the way back to the same ...

Joined O2 Community new boy

Main reason sending this message, is a learning exercise. Finding my way around.beaver403

Resolved! Upgrading but wish to change from pay monthly to pay as you go

Hi well as you can all see from the title,I am due an upgrade and I am currently on (finishing) a 24 month contract.I'd like to upgrade from a iPhone 5 to a 6, and I Am aware that I have to wait until O2 offers it pay as you go.Does anyone know if th...

Resolved! Feel like I am being ripped off

Hi I am currently paying £32 a month (usually £40 because my phone always rings voicemail??) for 600 minutes, unlimited texts and 750mb of data. As you can see the tariff I seem to be on is VERY out of date and with people paying £10-15 for unlimited...

Resolved! Upgrade Options.

Probably covered in another post somewhere, so forgive me if this is a repeat!Is there any difference in the prices between New Customers and existing customers? I know if I go through Online or a Store I will have to go on Refresh, but apparently CP...

Resolved! Data usage

Feel as if 2gb of usage runs out really fast what am I doing wrong?

O2

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