Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! O2 Bill £600 can't pay

My phone bill is £600 will I be allowed to pay instalments like £100 a month which includes my monthly bill and an extra 50 on top? I'm desperate. Really can't be cut off. Please help

Anonymous by Not applicable
  • 13022 Views
  • 15 replies
  • 0 kudos

"Your balance was too low to get your monthly allowance"

I used to have O2 home broadband, and got a reduced tariff if I topped up a O2 PAYG phone sim every month or quarter (can't remember which). Anyway, because I didn't use the O2 sim in my main mobile phone, I built up a big balance which I'd use in a ...

Anonymous by Not applicable
  • 3030 Views
  • 11 replies
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Cheaper to buy phone outright?

After being an O2 customer for several years I decided to look at upgrading to the iPhone 6. I found a pay monthly option of £9.99 up front + £48/month for the iphone 6 64GB O2 says that the device payment part is interest free over the 24 month peri...

Anonymous by Not applicable
  • 9285 Views
  • 16 replies
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Resolved! Refresh billing

Hi Just gone onto the refresh tariff and got my first bill. It says my airtime bill is £26 (some international texts in there hence its higher). It states that "This is your airtime bill only. You also have a separate monthly payment for your Device ...

paulbacon by Level 7: Part Timer
  • 3090 Views
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Resolved! MOVED FROM PAY & GO TO MONTHLY

Had a phone call from o2 and moved to monthly sim contract and was told i could keep my old number and recieved a new sim the next day.Now i done the sim swap and it didnt work as my old pay & go is still working and the new sim is also but its a ano...

Anonymous by Not applicable
  • 1759 Views
  • 3 replies
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Resolved! Friends and Family discount SIMO?

Hi there, took out a new 12 month SIMO deal with o2 the other day, from the store directly in Peterborough. And I have a relative who works there, so I asked them to apply there F+F discount on the account. And it has been a few days and I've had no ...

Anonymous by Not applicable
  • 4856 Views
  • 10 replies
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Resolved! New Style bills

Is it only me? ..but isnt it a pain having seperate bills for airtime and device paln? Why cant they simply be placed on one bill (they could be itemised seperately)? Come on O2 think about ease for the cuistomer - not your own systems

Anonymous by Not applicable
  • 1712 Views
  • 5 replies
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I want regular PAYG not big bundles

Hi all. Well I think my subject line says it all really. I don't want any sort of bundle, they're not worth it for me. I want straight-up pay as I go. ThanksMartin.

Anonymous by Not applicable
  • 1288 Views
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Bills

It's irritating when 02 make an error on your bill, you query it, they say "yes your right , we will credit next months bill" why cant they refund you now. I appreciate the bill has been created but why should I wait a month?

Anonymous by Not applicable
  • 2038 Views
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