Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279325 Views
  • 2 replies
  • 2 kudos

Resolved! Nuisance calls and texts

Hiya In the last two weeks I have received over 200 calls and texts, all of them loan scams and financial offers aimed at some person called Tracy. They all appear to be from the same small circle of companies, but each and every one comes from a dif...

Anonymous by Not applicable
  • 2534 Views
  • 9 replies
  • 0 kudos

Resolved! Big Bundle

Can anyone confirm of the minutes and texts included in the Big Bundle tariffs are to any netwrok or just to o2 numbers? I am currently on a simplicity tariff that has minutes to any netwrok and texts to any netwrok but only 500mb of data. I was hopi...

Anonymous by Not applicable
  • 2101 Views
  • 6 replies
  • 0 kudos

Resolved! SIM card security compromise

Hi, I don't usually post here anymore, but just wondered if anybody knows whether O2 sim cards are amoungst those manufactured by Gemalto, which are now known to have been compromised by GCHQ. If so, can we have them replaced with non-snooping versio...

Anonymous by Not applicable
  • 3320 Views
  • 20 replies
  • 0 kudos

Resolved! Need to cancel my rolling contract asap

my phone is broken- has been for 3-4 days- i've been trying to contact o2 about cancelling my rolling contract however for a few weeks as my phone hasnt been working right for months- And i've used the links people have provided to cancel my contract...

Anonymous by Not applicable
  • 11245 Views
  • 10 replies
  • 0 kudos

Resolved! huawei e3131 dongle

I just unlocked the huawei e3131 dongle, I bought a O2 broadband sim.I have registered the sim, In My O2 products and services, it says huawei e3131s-2 When I try to connect it says, Connection failed. The profile is invalid. I have search the forums...

Anonymous by Not applicable
  • 3111 Views
  • 4 replies
  • 0 kudos

re upgrade

My phone is due for upgrade fairly soon, I had a call from aerial sayin they are part of 02 and said about me having just new sim, although at the time I said yes I have not received sim but had email saying that I should of had new phone and or sim ...

Anonymous by Not applicable
  • 1986 Views
  • 10 replies
  • 0 kudos

upgrade cancellation?

So, I got a samsung s5 upgrade on friday and on friday eve realised that I do not get signal where I live on this phone. It isn't a phone fault, as someone else has the same problem. And, if i go outside I get a full signal. My old handset gets 3 bar...

Anonymous by Not applicable
  • 2986 Views
  • 17 replies
  • 0 kudos

Resolved! minutes

How many minutes have I used talk time each month

Anonymous by Not applicable
  • 1468 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Bill £600 can't pay

My phone bill is £600 will I be allowed to pay instalments like £100 a month which includes my monthly bill and an extra 50 on top? I'm desperate. Really can't be cut off. Please help

Anonymous by Not applicable
  • 13028 Views
  • 15 replies
  • 0 kudos