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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250530 Views
  • 2 replies
  • 2 kudos

Resolved! Sim Swap Problem

I recently swapped my sim due to the need of a nano sim and the O2 customer sales team in the shop told me to text 20220 and swap my number. He said once this was done I should keep my topup and the new tarrif that I was on with my old number, when I...

Anonymous by • Not applicable
  • 2142 Views
  • 4 replies
  • 0 kudos

Resolved! iphone sending multiple text message

Just in the last few days my Wife's iphone has sent the same text multiple times. I usually receive several copies of the same messsage over a 30 minute time span or so but only from my wife's phone. Other people she texts only receive a single text!...

lionwing73 by • Level 1: Joiner
  • 10480 Views
  • 2 replies
  • 0 kudos

Unlatching Code - Deliberate Delay?

Please see the email below, detailing the unlatching code request and the date it was submitted. After being told that despite this confirmation, the unlatching request was "lost" I have been told that it could take up to a further 7 working days. As...

Anonymous by • Not applicable
  • 6102 Views
  • 26 replies
  • 0 kudos

Resolved! My Monthly Bill

I'm having a bit of trouble understanding my monthly bill. It says my tarriff bill, my device plan, and latest airtime bill but doesn't give me a total amount that i am paying - am i paying all three of these? if so where is the airtime bill coming f...

Anonymous by • Not applicable
  • 3010 Views
  • 10 replies
  • 0 kudos

Resolved! utter despair

decide to renew phone now have 5 contract been customer many many yrs in process offered tablet blocked as have 2 many phones on contract no response both recent upgraes are within reject period so clear dont want regular long term customers just wai...

Anonymous by • Not applicable
  • 3241 Views
  • 24 replies
  • 0 kudos

Resolved! Upgrading early

Im due for an upgrade in May next year. I have recently taken work away from home and my 100min of inclusive calls for £14 pm was now not enough. I was thinking of upgrading early in Jan, fee was around £78. In the interim I changed onto an unlimited...

Anonymous by • Not applicable
  • 1458 Views
  • 3 replies
  • 0 kudos

Resolved! Monthly tarrif question

Hi was hoping you could give me an explanation why my monthly tarrif charge is always different varying from 10 to 25 pounds plz

Anonymous by • Not applicable
  • 4800 Views
  • 19 replies
  • 0 kudos

Resolved! Upgrade

im due an upgrade today and was thinking off an iPhone. If I do home delivery is it easy to set up? Other phones on offer seem a lot more per month than what I'm currently paying!

Anonymous by • Not applicable
  • 2717 Views
  • 16 replies
  • 0 kudos
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