Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi I am havin trouble with my iPhone 4s mobile data. I bought some additional data and now all of a sudden my data will not work and I cannot access the internet whilst ut and about. I have tried resetting everything and also I tried to change the ap...
Yesterday I decided to go from pay monthly to PAYG, the lady on the other end of the phone made it sound all very simple. She said to expect my new O2 Sim card in the post today and said that everything would be swapped over as soon as the Sim card h...
Hi I recently upgraded to the iPhone 6 and have given my mum my old iphone 5. We bought a new nano sim for her as the sim in her iPhone 4 obviously wouldn't have fitted in and as she has not got too many contacts to update a new number with we just b...
I was late in paying my bill but it was paid in full. I have had my phone barred now 3 times this week as o2 did not recognise it had been paid!! As my mobile is my only phone, I have been stuck when it has been barred & I now want some compensation!...
Hi guys, our new FAQ thread related to Pay Monthly and Pay & Go can be found here. More info (Highlight to read) Hi guys and welcome! If you need any advice, go ahead and create a forum post HERE If you're new to the community, Take a look at our han...
My contract is due up and I'm looking to go to sim only contract. When I was ordering online it was coming up it was going to send me out a new sim, does that mean my number will change? Also how do I find out my usage so I get the right tariff?
Hi,My first shout for help since I joined the community group.Because of hard of hearing and wanted a simple mobile to mainly message or phone and incorporates a 'loud speak' button. It included a user printed guide I find usless. Searched on-line us...
I was on holiday in Europe recently and accidentally turned on date roaming one day while trying to brighten the screen (they're next to each other and I couldn't see what I was doing properly due to reflections - hence the need to brighten it). I tu...
My phone is 18 months old and is in need of replacement, what options do I have?
I've tried to find an answer in the O2 terms and conditions but I've been unable to find an answer.I have been without service for 2 days now.I was wondering how long as a customer got to be without service before they can be compensated. By compensa...
