Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241848 Views
  • 2 replies
  • 2 kudos

Resolved! UTF sms messages and delivery reports

Just discovered that when sending SMS in utf format, the *0# sequence is not recognised by the message centre to request a report. It only seems to work in gsm mode. Another fantastic bit of knowledge that one day, somebody will find a use for .

Anonymous by Not applicable
  • 1253 Views
  • 3 replies
  • 1 kudos

urgent help needed please

Hi, we brought my son a new phone to use with my existing 02 account. As requested you sent a new sim card (no telephone number). The new phone is a motorola moto e. The phone is unlocked so is fine to take the sim. Can you please help me sort this a...

Anonymous by Not applicable
  • 2766 Views
  • 24 replies
  • 0 kudos

Resolved! NHS Discounts

A salesperson in an O2 store asked if I knew anyone who worked in the NHS. I said yes,two off our friends are student nurses. He told me that this would entitle me to a discount on the call time part of mutt refresh contract if I wanted to change my ...

G4Grandad by Level 3: Thinker
  • 4131 Views
  • 13 replies
  • 0 kudos

Call failed

hi ..I can't make a phone call or send a text on my iPhone 4s ? It was working fine this morning but now erecting I make a call it says call failed ..I can receive calls and text an use the Internet fine ,,what could this be ?

Anonymous by Not applicable
  • 2182 Views
  • 3 replies
  • 0 kudos

Sending graphic smilies as SMS

Just to let you all know, now I've thought it out... If you're being charged for MMS messages just because you added a you're probably feeling a bit But don't worry. Next time, assuming you're using an android phone where it's a customisable setting,...

Anonymous by Not applicable
  • 13747 Views
  • 7 replies
  • 4 kudos

Resolved! Amazon fire-

Bought amazon fire 32g on a refresh 500mb data 4g tariffStated that i would recieve a code for an amazon fire 8gb tab for £1I was told this would be included when i get the phone but low and behold no Leaflet! Ive got one of the tariffs for this and ...

Anonymous by Not applicable
  • 3327 Views
  • 23 replies
  • 0 kudos

Resolved! pay as you go query

Hi, Just wondered if someone could offer some advice please. I use a o2 payasyougo sim in a gsm unit, it doesn't make voice calls but does send texts outbound. Far as I understood from O2 even if you have credit on the sim and the credit goes down vi...

Anonymous by Not applicable
  • 2742 Views
  • 18 replies
  • 0 kudos

Pay monthly -No account apparently?!

HeySo we've had a sim only deal for over 4 years now and was looking to see if we could get a Upgrade with phone deal. When we go to forgotten log in details it says you cant find an account for that number? Thats odd as you are taking money by direc...

Anonymous by Not applicable
  • 3851 Views
  • 36 replies
  • 0 kudos

Resolved! Direct Debit bill, not taken?!

My bill is due to come out today via direct debit however it hasn't been taken? I have the correct money in my bank account so I'm somewhat confused. Is it because it's Christmas time and it's all slowed down, or? Always had the idea that a direct de...

Anonymous by Not applicable
  • 13345 Views
  • 15 replies
  • 0 kudos