Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 270821 Views
  • 2 replies
  • 2 kudos

Resolved! Unhappy Customer

Chat Window Close chat info: at 16:04:44 Welcome to O2. Someone will be with you soon. system: at 16:04:49 Hold that thought. You're not connected yet. info: at 16:04:46 You're through to 'O2 ' Sarah: at 16:04:55 Hi there O2 : at 16:05:10 Hi Sarah. O...

Anonymous by Not applicable
  • 2522 Views
  • 5 replies
  • 0 kudos

Resolved! O2 use in France

Hi All, I'm am O2 Monthly customer. I'm preparing for a trip to France in a few weeks time and whilstI#'m there I'll need to keep accessible and in contact with about a dozen UK numbers who will be in France at the same time. Although I've got the O2...

Anonymous by Not applicable
  • 6278 Views
  • 21 replies
  • 0 kudos

Next Bill Due in -45 Days

Hi, I'm not exactly sure where I need to go with this problem as I've already phoned O2 several times only to be told it would have to be raised with the technical team and somebody would get back to me. So far, despite the calls, nobody has come bac...

Resolved! renewal date

How do I find my contract renewal date?

Anonymous by Not applicable
  • 1362 Views
  • 2 replies
  • 0 kudos

Resolved! Connectivity Problems with Galaxy Note 4 on o2

Hi, I have a Samsung Galaxy Note 4 which I have had for 2 months now and the connection is terrible. Even in areas of good coverage it will drop out from time to time and during this time I cannot make calls or use data. I took the device back to the...

Anonymous by Not applicable
  • 2734 Views
  • 13 replies
  • 0 kudos

Resolved! Changing Bank Details

How do I change my bank details, I have asked O2 in store and they said do it online.....how? I cannot find it!!!

Anonymous by Not applicable
  • 2253 Views
  • 3 replies
  • 0 kudos

Resolved! viewing my bill

I want to see all the calls made from my phone but can only see the chargeable ones this has only happened since i changed my contract to simplicity

Anonymous by Not applicable
  • 2174 Views
  • 9 replies
  • 0 kudos

Resolved! Data Congestion

Hi is anyone having problems with o2 in certain areas? In my location o2 have stated that the mast in the town is 100% capacity.

Anonymous by Not applicable
  • 2378 Views
  • 9 replies
  • 0 kudos

Resolved! TEXTS COSTS

Why do some texts cost more than others to send to another UK mobile? I'm on payg and costs are ranging between 12p and 36p. Is it my phone (Sony Experia E1-only a month old) or does it depend on the length of the text? 59 year old female who's not a...

Anonymous by Not applicable
  • 3364 Views
  • 12 replies
  • 0 kudos