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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 phone coverage greatly reduced in PE9 area. Why

I have checked with other O2 users and all agree that the phone service is reduced and sometimes non existent for the last week or so. Any ideas why?

Resolved! O2 txt messages.

Hi, I am on the 'big talker' plan with 3000 O2 txt messages, are these txt messages to O2 numbers only as whenever i txt someone it takes it off my balance and not my bundle. Cheers, Pete.

Resolved! lost service

when will the mast at winterhill be fixed? and resume normal service? so i have a signal that is reliable. only live 4 miles from mast.

Resolved! Connectivity issues

What is going on with connectivity in the Darlington area ??............. How long are O2 going to be up the mast ??

Can't see my balance

I can't see the balance in my O2 account. I'm on Pay as you Go and I'm using a tablet so I'm wondering if that's why it is unavailable. Is this the case? If not, what is my next step? I want to see how much data I'm using. Thank you.

Resolved! Broken phone on Device plan

So after poor "luck" with O2 Live Chat I'm going to have to post about this. I am currently on a device plan + airtime plan with the Z3, I am only 6months into it and I have completely smashed it. I have no insurance so I understand this is my own fa...

Rubbish

No online bill payments anymore customer service is pants not had a problem since been with O2 but now problems are coming here there and everywhere defiantly not re doing a contract with them

Resolved! Open discount

I was informed today that 02 have open discount for john Lewis partners, was told it's a new thing but looked at other posts before and some have mentioned this going back to 2010!! Due for upgrade end of June but told if I wait this offer will have ...

Resolved! No service at home

Since the storms in February I have had no service when trying to use my 'phone at home (Ansdell area of FY8). I'm on Pay Monthly so have the TuGo app which isn't what I would call reliable and my husband has a business SIM so can't use TuGo. My mobi...

Resolved! Sharing

I've just signed up for sharing data 5g one and it sent me a credit agreement but how do I sign it lol

O2

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