Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim swap

my original sin was deactivated and when I tried going on my new sim, it still says no service????

Resolved! I am currently in the Isle of man. Does my plan cover me here, or are calls and texts etc charged

Isle of Man

Resolved! service state says out of service what can I do

my galaxy y under service state says out of service how can i fix this problem

Paper Billing

Hi,I have just received my latest bill through the post with a note enclosed stating that from 1st January 2015 I will be charged an extra £1.50 per month unless I change to paperless billing.I have been with O2 since the Cellnet days and am incenced...

Resolved! i am a pay and go customer how can i see my usage on line on my account

How can i see my usage on my accvount i am a pay and go customer

Lost Phone

Hello, I have a bit of a delimma. I had my phone stolen on Friday night, have called up, had it cancelled etc. Got a new sim sent out today and now I want to go and get a new phone, using the 'upgrade' option. All straight forward, right? Wrong. The ...

Resolved! Internet on my phone.

I recently upgraded and now have 300mb of data per month. I can go on line via my wi-fi at home but how do i get the internet without using my wi-fi ? I have a HTC Desire and cannot see anything I have to tick or activate to get the internet on my ph...

Resolved! No service after new phone + sim card

Hi all, i have just recieved a replacement iPhone 5 after my old one was lost, i have got a new sim card from o2 but when i put it in the phone i can't send messages, make calls, use internet. It displays o2 uk at the top and if i remove the sim it r...

what will o2 charge me for leaving contract?

Hello, i've got an o2 sim only contact at £15 per month and have just been looking around to see what's on offer - talktalk are doing a Nokia Lumia 530 with a much better plan than ive got now (more mins, txts, etc.) for only £3.75 per month for the ...

O2 service in MK7 (Tilbrook, Milton Keynes)

Hi everyone, first time whinger here. For the last 10 (ish) days I have been without any mobile data at work at the above post code. The service status simply states over worked mast for my area, or something of that ilk, updated hourly, although at ...

O2

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