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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 337895 Views
  • 2 replies
  • 2 kudos

STILL NO SERVICE

I have had 'no service' or no bars of signal from around 5/6pm this evening, does anyone know how this problem could be solved?

Anonymous by • Not applicable
  • 3403 Views
  • 22 replies
  • 0 kudos

Resolved! premium and information services

Hi, on my bill I have been charged for premium and information services, but what is this? I have used the online chat a couple of times, is it that?

Anonymous by • Not applicable
  • 2145 Views
  • 4 replies
  • 0 kudos

Resolved! paying my bill

Hi can anyone help me please before I throw my phone at the wall lol. I have been cut off as direct debit didn't go through so need to pay my bill ASAP. I've tried to call but won't let me do it over the phone and can't find anyway of doing it online...

Anonymous by • Not applicable
  • 1693 Views
  • 8 replies
  • 0 kudos

Resolved! Stop texting me questionnaires!

I never have any signal and data here is a joke yet you constantly ask for my feedback. I give it to you and nothing changes. Let me offer a suggestion. Stop asking if it makes no difference! All these people complaining about not having service, wel...

Anonymous by • Not applicable
  • 900 Views
  • 2 replies
  • 0 kudos

Resolved! Cost effective package.

I am extreemly hard of hearing and prefer not to use speech but text. I use O2 pay as you go and its costing me 14 pence to send a text. Is there a more cost effective package that I could use?I did try to make contact through the customer service nu...

Anonymous by • Not applicable
  • 733 Views
  • 1 replies
  • 0 kudos

Major Outage

A huge part of the O2 network seems to be down - who else if affected? After about 3 hours of being in denial on twitter they now are 'currently looking into the number of similar tweets' rather than telling people to turn their phone on and off agai...

Anonymous by • Not applicable
  • 4942 Views
  • 39 replies
  • 0 kudos

Internet never works on a weekend

I pay for this service, so frustrated full bars bit no it won't connect every weekend, been happening for months but getting no better.

Anonymous by • Not applicable
  • 923 Views
  • 2 replies
  • 0 kudos

signal, or lack of it!

o2, what's going on!! I don't pay a small fortune a month to be sat with no signal! An explanation would be nice and compensation!

Anonymous by • Not applicable
  • 3574 Views
  • 22 replies
  • 0 kudos
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